4.9
rating out of  357  reviews
343
7
2
1
4
User profile - Melissa Walker.
Melissa Walker
Great customer service and quality of the work on complimentary bike service. Better than when I bought the bike! I look forward to coming back
a day ago
User profile - Anthony Chau.
Anthony Chau
Jackson was fantastic - I am really grateful for his recommendation of an e-bike to suit my lifestyle; moreover I'm so appreciative of his service in helping attach all my bike accessories. He even took me on a joy ride to help me get comfortable with riding on the city roads. The service at Trek Brunswick is second to none!
3 days ago
User profile - Marc Dalla Torre.
Marc Dalla Torre
Friendly service.
6 days ago
User profile - Gavin van Staden.
Gavin van Staden
They fitted me in last minute and gave me advice and plenty of options. I felt I was in great hands and left feeling very happy
a week ago
User profile - Lourdes.
Lourdes
Went here to get two bikes looked at, Jackson who works there was super helpful and looked at both bikes in lightspeed time. Quality and friendly service!
2 weeks ago
User profile - Alana Donkin.
Alana Donkin
Jack and the team bailed me out of a botched at tinkering with my bike, at a moment's notice. Absolute legends, super friendly and helpful.
2 weeks ago
User profile - Glenn Edwards.
Glenn Edwards
Visiting Melbourne for a few days and had a problem with the bike. Wanted to get some rides in before returning home. Despite the tricky time of year (new years) Shane and the guys were amazing - jumped right on it and made sure I was back on the road right away. I couldn’t be more grateful!
2 weeks ago
User profile - Spiro Christopoulos.
Spiro Christopoulos
From the retail team to the servicing team, all super helpful. Love the brand and love the after sales service they provide. Keep it up!
3 weeks ago
User profile - Em Gugel.
Em Gugel
Impeccable communication and service, would recommend to anyone!
a month ago
User profile - Garry Stone.
Garry Stone
Great Store and Staff
a month ago
User profile - Sam Morell.
Sam Morell
I recommend getting your bike serviced here, Jackson is very friendly and your bike is in good hands with him!
a month ago
User profile - Tyler Broomhall.
Tyler Broomhall
Great experience, really friendly, I highly recommend, very reliable, value for money
a month ago
User profile - Alfie Callos.
Alfie Callos
Fantastic customer service
a month ago
User profile - Karen Bridges.
Karen Bridges
Highly recommended!! My sons bike needed a new linkage. We had 5 days to find one, get it ordered, delivered and fitted ready for his first ever race. Brad and Rob couldn't have been more helpful with their advice and commitment to having the bike ready for us. Although it's a bit of drive for us, we will keep taking the bike to this store for it's servicing and maintenance simply because I was so impressed with the customer service, knowledge and honesty of the guys. Thanks again.
a month ago
User profile - Matthew Brennan.
Matthew Brennan
I always receive great friendly service and I love my Trek Checkpoint that I purchased from them.
a month ago
User profile - Robert Rush.
Robert Rush
Great service Jayden, got myself a long awaited new pair of Trek Foray Mountain Bike shoes (spd). I have a wide foot and went out yesterday and they are comfortable as recommended.
a month ago
User profile - Carla.
Carla
Great bike shop, super friendly and very helpful. Highly recommend.
a month ago
User profile - Ignas Vaidogas.
Ignas Vaidogas
Shane and Jayden were amazing! I called, rolled in with an emergency and they sorted everything same day! Lovely bunch. best of luck in winter!
2 months ago
User profile - Jacob Williams.
Jacob Williams
excellent friendly and expert service
2 months ago
User profile - Sean Wilson.
Sean Wilson
Very helpful, made us feel welcome and gave us a good deal. Also got our bike ready on the day, which was much appreciated.
2 months ago
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