4.9
rating out of  430  reviews
416
7
2
1
4
User profile - Harry Kyme.
Harry Kyme
The service was great! We had an incident with our bike, completely our fault, but they fixed it up and gave it a safety check completely free of charge. Also, the bike was amazing! Thanks so much for all of your help!
a month ago
User profile - Becca McQuillan.
Becca McQuillan
My bike has never felt so good to ride. Service was impeccable. Only problem was that the new & nice ride shortened my commute to work, and I ended up getting in early. Next time I'll ask them not to do such a good job.
a month ago
User profile - Katrina Bunge.
Katrina Bunge
Super easy to deal with and amazing service.
a month ago
User profile - Tone Not Required.
Tone Not Required
Rob and Jackson are 100% awesome. Both very knowledge, honest and always willing to help a fellow cyclist. A pretty awesome bike shop.
a month ago
User profile - Melissa Brown.
Melissa Brown
The staff at Trek Brunswick East are knowledgable and helpful. I always leave knowing that I’ve achieved exactly what I went in to achieve! The store is organised so that it’s easy to find what I need.
a month ago
User profile - Simon Beuve.
Simon Beuve
Very friendly staff and really helpful! Thank you again
2 months ago
User profile - Alex Hurn.
Alex Hurn
Awesome service today. Helped me pick out the right tube and changed my flat tire on the spot!
2 months ago
User profile - Anthony Pedulla.
Anthony Pedulla
Brought my sons rear wheel to the shop yesterday with a broken spoke, and a few others that were loose. The team were able to fix it and did it the same day. Super honest and awesome to deal with. Great work.
2 months ago
User profile - David Barker.
David Barker
Great to deal with and bike looks like new after servicing. Thanks
2 months ago
User profile - timothy Cole.
timothy Cole
Super helpful when I got a flat tyre nearby - thanks Wynn!
3 months ago
User profile - Dejan Tesic.
Dejan Tesic
Really good place to take your bike for some love. Great work thanks very much.
3 months ago
User profile - Germán C. Martinez.
Germán C. Martinez
Friendly and timely service staff.
3 months ago
User profile - Shellco.
Shellco
Boys were lovely and my bike runs like a dream
3 months ago
User profile - Natasha Tristram.
Natasha Tristram
Found this bike on the side of the road for my son. Took it in and got training wheels and new handlebar covers. They fixed the tires for me too. Great service, friendly and helpful. Will definitely go back to purchase our next bike.
Review photo
4 months ago
User profile - Andrew Murphy.
Andrew Murphy
Great service amd customer experience by Rob and his team.
4 months ago
User profile - Anthony Leadbetter.
Anthony Leadbetter
Super great experience, staff are exceedingly friendly.
4 months ago
User profile - Danny Dale.
Danny Dale
I visited this shop to buy a bicycle. Very pleased.with the whole experience. I did some research before arriving and so I knew that Trek make great bikes.When I arrived I still wasn’t quite sure which bike to choose. The salesman I spoke to was able to help me find the perfect bike for me. Very happy with the bike I purchased. They were friendly. There was no pressure to spend more than I could afford. They answered my questions in a way I could understand and met my needs. The prices were fair and reasonable. They provided me with useful advice about enjoying and maintaining my bike in the future. I felt that I mattered, and not just someone who walked in off the street.
Review photo
5 months ago
User profile - Angela Mancini.
Angela Mancini
Jackson serviced my bike and it rides really smoothly, gears now all tranition nicely as he replaced a cable. He took the time to show me how to maintain the bike chain as I had asked him. He is a very good bike mechanic as I have had my bike serviced elsewhere and it never ran smoothly like it does now. Turnaround time was within 24 hours. Price good. All staff very friendly and approachable. I would highly recommend Trek Brunswick East for any bike servicing or bike related issues.
5 months ago
User profile - James Graham.
James Graham
Great experience picking up my new bike. The team was super friendly and took the time to make sure everything was set up properly before I left. Really smooth process and excellent service — highly recommend
6 months ago
User profile - Lucie Regal.
Lucie Regal
I really recommend bringing your bicycle here for a bit of TLC. Jackson did an amazing job fixing my bike up!! Clear communication, reasonably priced and quick. My bike feels like it's brand new now :))
7 months ago
20