Gabrielle Thrasher
Joe provided exceptional customer service! I expected to have to leave my bike for repair, but he was able to adjust my handle bars, tighten the loose stem, and even saw the need to tighten my front wheel, as soon as I brought it in for consultation. I truly, truly appreciate his can do spirit and his courteous and efficient customer service!! What a great guy! I definitely recommend Trek Bicycle of Allen, because of him!