4.9 rating out of 931 reviews
Thefordness Indeed
Really helpful and patient staff
Virginia Aicha
Great service, answered all my questions and kept me updated on turnaround time.
Zahir Khoja
Highly recommend going to visit Trek in Allen and being supported by Billy Bob. His attention to detail and addressing our needs was above and beyond
Yuri
Very helpful very professional, very reliable shop! Highly recommend!
Toni Merrill
Very helpful staff who checked out my ebike which had a rusted chain and other neglect but got it running great again and for a reasonable price. No wait times and quick turn around. Much appreciated!
Esteban Matamoros
Amazing customer service and very inviting to family! I would recommend these guys to everyone looking for great bikes at amazing prices and knowledge of anything related!
Gabrielle Thrasher
Joe provided exceptional customer service! I expected to have to leave my bike for repair, but he was able to adjust my handle bars, tighten the loose stem, and even saw the need to tighten my front wheel, as soon as I brought it in for consultation. I truly, truly appreciate his can do spirit and his courteous and efficient customer service!! What a great guy! I definitely recommend Trek Bicycle of Allen, because of him!
venkatesh kavali
Best bike store in the vicinity. Everyone at the store is awesome And especially Bill is amazing. If you talk to him make sure you ask about his rides, he is inspiring and also helps and pushes you to be the best at cycling and if you are new like me , he gives the best advise if you know or don’t know what bike you wanna start your cycling journey with.
Elizabeth Slay
Great service and assistance! Thank you. Love my new bike.
Brandon Vernon
Everyone I talk to was very practical and how much money I was spending versus what I was trying to fix on the bike. They did me an awesome favor by getting my son's bike done in a time pinch and also helped me out on price with my own bike. I am completely outside of my depth as it relates to bike repair. So, I would have never known if they had "taking me to the cleaners", but their intent was genuine and will certainly be the reason that I come back.