4.9 rating out of 890 reviews
Dave Schmidt
Service is always outstanding with quick turnaround on a high mileage bike. They know me and how to take care of me. Great crew.
Alicia White
When we brought my bike in, Joe was quick to acknowledge us and discuss solutions to the problem. We left the bike and it was ready in three days as promised. Both personable and professional, Joe is someone I trust and would call on again when needed.
Tony Nguyen
Great service and highly recommended! Go see Blake!
Carolle Quillicy
We purchased my child's bike awhile back when this shop was a Bicycle Plus. We were needing the training wheels to be put on for a second child, and Blake was nothing but helpful and friendly despite we didn't purcahse the bike nor the training wheels from them. He found the hardware for us and put the wheels on. My child picked up a few accessories for the bike, and Blake put the bell and water bottle cage on free of charge as well. While we were there, he also made adjustment to the bike to make it ride smoother. Blake and other staffs there were kind, patient and courterous while my toddler was just exploring and having fun at the shop. Trek Allen is the definition of a small town business-helpful, nice, convenient, and with exceptional customer serivce. We are so glad to have this shop (with its outstanding customer serivce) in town so close to us. Good Job Black and Trek Allen; you have totally made a child's day today.
Chanakya Garikapati
I can’t say enough good things about this shop! From the moment we walked in, we were greeted with such genuine warmth. The staff is incredibly welcoming and treats their customers like family. They had my niece’s bike fixed in no time at all. It’s rare to find a place that balances such fast service with a truly kind atmosphere. We’ll definitely be back!
Mark O
Very friendly, knowledgeable and helpful staff. Huge range of products a one-stop shop for all your cycling needs. Highly recommended!
Javier Campos Jr
Great attention to the pre-sale and superb post sale support! Great team at Teek Allen!
Robert Murillo
Great service from the Trek rep, Patrick! Knowledgeable, professional, and friendly.
Cheryl Brindle
Best customer service and resolution to adding training wheels to bicycle purchased at another store. My husband, mechanically adept, was unable to get 'universal' training wheels on our granddaughter's new bicycle. I called Trek Bicycle and first phone interaction convinced me I chose wisely. Trek was unable to install training wheels because parts were too short. Told my husband extender they needed to order for installation. They still weren't able to make it work with the extender. However, with their ingenuity, they were able to take parts from a used bike on hand to make it work. Solved the problem! Caring staff, creative problem solver and had our granddaughter enjoying her bike quickly. Next bike purchase is definitely at Trek Bicycle Allen!
Tom Karges
Its one thing to get a good tune up but when the people you deal with are genuine and trustworthy....it makes for a much better experience. Thank you Joe and Blake.