Sean at Trek Poco was kind, knowledgeable, and helpful when I came in last weekend. He demonstrated so much care and enthusiasm in our brief interaction. Sean helped swap the pedals off mine and my girlfriend's bike in spite of being incredibly busy on a Saturday, and after asking if we were riding that day even inflated both our tires for us before helping me bring the bikes out to my car. He even shared tips about getting used to clip-in pedals. Sean is the kind of guy that makes you want to buy your next bike at Trek, because you know you're going to get high-quality care and service. Thanks Sean!