5.0 rating out of 504 reviews
Michelle Foletta
I had the absolute best experience at Trek! Tess was incredibly warm, knowledgeable, answered all my questions, and provided valuable info I wouldn’t have thought to ask. And my new bike rocks! Highly recommend!
Shubhra Deb Paul
I have been a Trek customer since last year, and always received great and timely service at this store since then. The whole crew is awesome; very knowledgeable and friendly. I definitely recommend this store for your bike-related needs.
Sid Shah
Such amazing people here, they helped me with my kids bike and despite of them being so busy, they helped me with my kids bike and fixed it.
Highly recommend this place. Great service and kid people!.
Lauren Kattuah
My beach cruiser is so much better now. Thank you to the manager, didn’t catch his name, who adjusted my handlebars so there’s no pressure on my wrists now. I’m so grateful. This is a very clean and professional bicycle shop, actually the best in entire Idaho, I was helped by Chris and Jacob as well. Very happy with the Customer Service . trek Bicycle Boise really values their customers. Also, they are open on Sundays! Really saved me since I use my bike every day.
Debra R
What an amazing experience. Jake Huff spent a couple of hours with us while I figured out which bike was going to work for me. He was extremely patient and never once made me feel like I was taking too much of his time. It was a joy working with him. I highly recommend this store!
Don J
I've purchased bikes and helmets for my grandkids, hitch mounted bike rack (they assembled), travel bags, mirrors, heart rate monitor, etc. Fantastic, friendly and knowledgeable people. Definitely the place to shop.
Jeff German
Excellent job on mountain bike also on e bikes awesome Customer service .
Jesse Hernandez
I had my wife's bike assembled here a little over a week ago. Not only did they have the best prices, but they were able to have it ready the very next day.
A little over a week flies by, and the bike starts making a weird noise, and the chain fell off while my wife was biking back from work. I brought it in the next day, expecting to have to leave it and come back, but John was there to save the day. He had explained what went wrong (manufacturing problem) and had it up and running in about 10 minutes time, free of charge. The customer service I received felt like I've been shopping at the store for years. Thank you again, John!
Amy Cleary
We visited the store over the summer while on vacation (sorry about the delayed review) and everyone on staff was extremely friendly and helpful. Great selection in the shop as well. Great place to visit!
Gary Apter
I’m impressed with the service. Quick turn around. One issue and it was fixed right on the spot. Job well done. I recommend to all.