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Christine H.
Everyone here is incredible and so welcoming! HUGE shoutout to Amber RDH! I had so much anxiety and shame related to my situation and she handled me with such care and compassion. She also did an amazing job on my cleaning. I’m very lucky I found this place!
a day ago
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lizeth l.
You guys took care of me after hours and absolutely saved my mouth
5 days ago
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Chioke F.
Very professional staff and quality care.
5 days ago
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Sissey T.
Dr. Jackie, Jeremy & assistant Maria were absolutely the best dentists ever!! I was really nervous as I hadn’t been to a good dentist in years and right away I felt at ease during my root canal procedures. They were all super gentle and attentive and very kind. I would recommend them to all my friends, family and strangers in a heartbeat. Love the staff, a star team, thank you sooooo much!
a week ago
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sarah r.
Dr. Masterson was by far one of the kindest, gentle, patient dentist I have ever had. If you have high anxiety about dental work I highly recommend him. Thank you so much. Olga and the rest of the staff have all been so kind. Thank you for everything.
a week ago
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Edward W.
I have really bad teeth they never judged worked with my insurance n made sure i was comfortable thee entire time great n caring staff
3 weeks ago
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LaTonya J.
I was in and out of my dentist appointment for my periodontal cleaning. I have NEVER in 30 yrs have a dr clean my teeth. I didn’t know they knew how. lol Dr. Masterson was very detailed on do’s and dont’s about my partial. The cleaning was fast and efficient. He was very polite, courteous, asked me questions about the cleaning as he was performing and funny might I add. He’s a keeper. 5 stars Dr. Masterson
3 weeks ago
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Joshua
This dental office literally has some of the best dentists I’ve ever encountered. The doctor and his assistant did an absolutely wonderful job, and I couldn’t be happier with my experience. I was there for 2 foot canals. Going to the dentist can be stressful, so having professionals who genuinely know what they’re doing, communicate well, and provide excellent customer service makes such a huge difference. From start to finish, everything was smooth, comfortable, and professional. I would highly recommend this dental office to anyone in need of dental care. They truly are the best. Honestly, I can’t even explain how great my experience was. I actually don’t mind going to the dentist anymore, which is saying a lot! The only downside to dental work, in my opinion, is the cost—but that’s unfortunately just part of it. What I really appreciate is that they don’t try to oversell you on unnecessary procedures. They genuinely care about their patients, and you can tell by the quality of their work, their communication, and the way they treat people. I’m extremely grateful for the care I received and would absolutely recommend this office to anyone looking for a great dental team!
3 weeks ago
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John B.
When you walk in with an emergency and leave with complete comfort, I have to thank Dr. Masterson. He comes highly recommended And the ladies at the front desk, Shub Specifically.. Is Absolutely Hilarious! Thank you for the smile guys!
a month ago
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Lady P.
Our first time visit Everyone was friendly helping gentle Shub was very good
a month ago
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Tracy S.
5 STAR REVIEW Federal Way Dental Excellence Absolutely phenomenal care! I had a dental emergency right at closing time this evening and called them in a panic. Even though the team could have easily gone home to enjoy their evening, they didn't hesitate to help me. Dr. Masterson, Jeremy (the RDA and Clinic Director), and front desk associate(so sorry that I didn't get her name) stayed long after closing just to make sure I was completely taken care of. Having worked for many years at a subspecialty practice I know what it's like to take that call that no practice wants at closing time. I cannot say enough good things about this kind, skilled and selfless team. If anyone is seeking an exceptional Doctor, Dental Assistant, office team and practice that truly cares about patients above everything else, this is the place to go! Thank you Federal Way Dental Excellence!
a month ago
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Pam S.
Dr. Masterson did a wonderful job fixing my 2 cavities today. His assistant & Dr. Masterson worked together on my 2 cavities with expertise & preciseness. I had no pain or discomfort. Dr. Masterson & his assistant were very kind & helpful. The time passed by quickly & I was all done with my dental work.
a month ago
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tim s.
I had a wonderfull experience at federalway dental excellence everyone was friendly professional and provieded excellent customer service , Dr.Masterson took the time to explain to me what he thought the best dental plan would be for me and made sure i understood everything , i really appreciate how kind and helpful everyone was , i would definitley recommend this office to others, thank you mary sisson
a month ago
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Karen O.
I had one of those tooth aches that was hard to track down where the pain was coming from. The docs were very patient and worked carefully to find the specific problem. They were gentle and kind. Jeremy was especially nice. He made me feel as comfortable as he possibly could. I'm grateful!
a month ago
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Teresa
We had such a great experience with Dr. Masterson and the entire staff. He was kind, patient and took the time to explain all of the treatment options so we felt comfortable moving forward. Jeremy was wonderful, so patient and gentle, truly one of the best hygienists we have ever had. Shub was also very helpful and walked us through everything to finalize and secure the financing. Having flexible financing options available through a third party was a huge help. Thank you Pomella for referring us! After putting off much needed dental work for years, we are finally getting it done and feel like we are in really good hands.
a month ago
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Yaroslav S.
I want to say that Dr. Masterson and Jeremy Alumbaugh, RDA are the best. They are so professional and are so kind!
a month ago
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Brigitte H.
Great doctors, front desk was kind and helpful. I had a change in schedule and they were able to accommodate to see me sooner and did amazing work on my teeth. Highly recommend.
a month ago
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Waylon E.
Very good dentist got me in the same day for an extraction of 2 teeth very helpful and very nice as well.
2 months ago
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Natnael O.
Dr Masterson was amazing seamless and painless experience Shub was also very friendly and made the process painless and very quick
2 months ago
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Ethan S.
Had my crowns done by Dr. Yeh and Jeremy. They were great and always had me in their best interest, making sure that the crowns fit perfectly. All of the assistants were helpful and made sure I was comfortable through the procedure. Great dental office and wonderful staff!
2 months ago
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Cathy
Loved my exam. Who even says that about a dental exam?!
3 months ago
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Olga N.
I had a great experience at this dental office! Dr. Yeh was very professional, kind, and explained everything clearly. His assistant Jeremy was also friendly, caring, and made me feel comfortable during my visit. The whole team was welcoming, and the office was clean and organized. I highly recommend Dr. Yeh and his team!
3 months ago
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Harold G.
Dr Sandy and Jeremy are the reason I keep coming back here. I've been with them for over a decade. They are the best and the whole of the dental organization is kind!
3 months ago
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Teri A.
It's not fun when you know that you are "that patient". But alas...I am she!!! So going inside the dental office is always going to raise my BP a few points. Dr Yeh has such a calming voice and gentle technique, not to mention his insane skill; so I can try to NOT white knuckle my visit. Jeremy, his assistant is right there by his side seemingly anticipating his every need. They work so well together. That level of professionalism makes my appointment and my anxiety a much better time. After my small meltdown in the chair and their allowance foot time, I recovered and treatment was completed. Since my care requires more than 1 visit, we get to enjoy my unfortunate reaction to dentistry and their high quality of care and great level of concern for my comfort as well in 2 weeks. Thank you to this office. I do recommend them for they do care about each individual as an individual-something lacking in so many places these days.
3 months ago
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BO P.
After 70 years of dental visits with other dentists - my treatments with Dr Carl Ostergren and the staff of Federal Way Dental Excellence have been the very finest experience. I recommend everyone go the extra miles it may take to have their dental cleaning and dental restorative work done at your facility. Your implants and crowns are truly the finest and I’m proud to show off my golden smiles. My thanks to everyone at FWDE. Bert
3 months ago
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Jeremy A.
I have been a patient here for years , Dr.yeh restored my upper arch along with removing my kids wisdom teeth , his expertise is amazing.
3 months ago
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Mel N.
Federal Way Dental Excellence is truly an amazing dental office! The entire team is so friendly, welcoming, and professional. You can tell that they genuinely care about their patients and want everyone to have the best experience possible. The doctors are knowledgeable, thorough, and take the time to make sure you understand your treatment and feel comfortable every step of the way. The staff is always kind, helpful, and willing to go the extra mile. It’s not always easy to find a dental office where you feel completely comfortable, but this is definitely one of those places! I highly recommend Federal Way Dental Excellence to anyone looking for a dental office that truly puts their patients first. You won’t be disappointed! ❤️
3 months ago
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s o.
Excellent skills, communication, facilities, and staff! Shout out to Shub for explaining finances easily ◡̈
4 months ago
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TvPl 0.
I dont even know why people hating on this place, i went in to get implants and got it done next day, The receptionist extremely nice, the Dr( Dr. O) and his assistant was extremely professional , 100% would recommend for everyone come here and give it a try
4 months ago
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Wallace K.
I had an amazing experience! Thanks a lot!
5 months ago
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Maria C.
Me atendieron bien y resolvieron mi situación rápidamente, el señor de la recepción que me hizo la cita muy amable y servicial
6 months ago
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Lucas P.
Dr. Is one of the best!! Met him a year ago and have been very satisfied with his work to detail.
8 months ago
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june k.
Pleasant staff, prompt service. Needed a filling; was easy to access, didn’t need any more than topical numbing,, didn’t feel any pain whatsoever Was in & out within 20 min. My kind of dentistry; highly recommend.
9 months ago
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Ryan L.
Fast friendly convenient hours great location.. they will work with you for what you need done and recommend future work..
9 months ago
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Jacqueline W.
I like the services here the staff team goes out of their to make you feel comfortable appreciated. Dr.carl your care is excellent keep it up
9 months ago
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Puly P.
This office is AMAZING!!!! Dr. Ostergren is a awesome doctor. It took this Dr. 2 visits to make me smile again. From his consultation to the many options he has set for me to decided what is suitable for me. DR. OSTERGREN. I thank you and the staff for giving me life again.
9 months ago
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Brett C.
I had a filling fall out on Friday night, and knew I would need to visit a dentist by Saturday at the latest. After searching through my insurance carrier's network, I came across this office open on Saturdays. They were very quickly able to get me in - right away, actually. Every person I spoke to was incredibly patient, explained everything in great detail, and were so wonderfully positive. I can not recommend this office enough!
9 months ago
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Jaime G.
Very nice and professional. I would recommend them highly”
9 months ago
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Alexander
They are patience and nice to us. Thank you!!
10 months ago
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Learn C.
The doctor and staffs are very professional and passionate. I don’t feel nervous in the dental chair like I did at my previous dentist office.
10 months ago