Nicole L.
I purchased a Groupon for my visit and finally set up my appointment with Dental Excellence. I was pleasantly surprised by my experience. This is a very laid back atmosphere, and I love that so much! My last few dental facilities were honestly too formal for my liking; pricing was never an issue, but I felt like they were a little over the top. Anyway- I arrived 15 minutes before my scheduled appointment and Lam (dental hygienist) was extremely prompt and friendly. I let him know that I'm pregnant with pregnancy gingivitis, and overdue by about a year for a formal cleaning. We elected to forego xrays and focused on getting my teeth and gums up to snuff. To say he was thorough would be an understatement. He explained everything from the reasons why there is gingivitis during pregnancy. We went over my medical history and he got to work. I couldn't see what he was doing, obviously, but it felt like he did an amazing job. It was quite painful, but that's my own fault. He checked in with me often during the cleaning and spent a significant time hand scaling prior to polishing. He walked me through how to actually floss my teeth (which you would think is self-explanatory, but it's not for me, even though I do floss). Most of the irritation I was experiencing was below the gum and Lam pointed out stubborn tartar, which my gum pain confirmed. My gums are SO sore, but in a good way and now for a good reason. He was non-judgemental about the state of my oral health. He offered me an oral rinse that he really advocates for and gave me some supplies to have on hand. Amazing experience and I felt cared for. I'm actually looking forward to my next visit come July.