4.8 rating out of 460 reviews

User profile - Chase Rose.
Chase Rose
Great service
a week ago
User profile - J. Gallo.
J. Gallo
Brought in my child’s bike to have chain repaired. Brian did it in five minutes. Wonderful, personable, knowledgeable customer service- thank you! My son just learned to ride a two wheeler and will be happy to get back to it.
2 weeks ago
User profile - Jessica Hernandez.
Jessica Hernandez
Went in to get a bike saddle and Jovanny helped me instantly find the perfect fit. He installed the saddle and made other adjustments to my bike. I would recommend coming here for the bike experts and the bikes too.
3 weeks ago
User profile - Rochelle Harris.
Rochelle Harris
Great pricing for the products at the Casselberry location. Also great staff! Very knowledgeable and accommodating! Thank you!
a month ago
User profile - Jenny Demetree.
Jenny Demetree
I give them 10 if I could! Excellent customer service. You know you’re going to get a quality product here, but what really shines is the staff. Brian, Jovanny, & Andrew are all a wealth of knowledge and happy to share. No pushy sales staff here. They are more interested in the customer satisfaction, taking the time to ensure a good fit & the right product. They also take the time to research other stores and products if you are not happy with current selections. Really appreciate you guys! Excellent sale going on now too!!
a month ago
User profile - Maria Bermudez.
Maria Bermudez
The customer service team went above and beyond, I highly recommend this bike store to anyone. Thank you Bryan and Andrew..
a month ago
User profile - Dan Martin.
Dan Martin
I've been coming in for a year and always enjoy the quick and thoughtful answers Brian has for all questions road cycling.
a month ago
User profile - Sean Butler.
Sean Butler
I bought 2 bicycles for my wife and daughter at this shop. We had stopped in earlier to see what sorts of deals they had, and almost pulled the trigger, but walked away so that we didn't make an impulsive buy. But this weekend we came back! The main reason we did was because of the excellent service and support that we got from the team at this store. I couldn't in good faith bring my business elsewhere. The patience, kindness and knowledge of the staff made me want to buy from them. Jovanny Cruz was a superb sales rep. I think my ladies must have ridden more than half the bikes in the store and Jovanny remained patient and encouraging to both of them, honestly trying to find a good fit. Andrew Fisher, the service manager for the store, was a wealth of knowledge and answered more the technical questions about the makeup of the bikes that made our short list. I look forward to working with him in the future for regular maintenance of all of our bikes. Bryan Kenny, the store manager, was helpful and supportive of his staff so that they could focus on the customers. He's a friendly guy and makes you feel welcomed there. The prices that day had deep discounts and we decided to get two bikes instead of one. We aren't sorry we did. Trek makes products that look and ride great. In the future, we will be visiting Trek for our cycling needs.
a month ago
User profile - Cheryl Ventura.
Cheryl Ventura
Great bikes and accessories!
a month ago
User profile - Anthony Chinea.
Anthony Chinea
Thank you we are super happy with the new bike. You guys was very professional super friendly and very helpful. Looking forward for my next bike with you guys.
a month ago