I was very pleased with Erlich pest control at my new home. Actually an older home but new for us. Our technician Jesse showed up on time and was very professional. He took time to understand what our issues were and walked through the house with me and also did some Exterior treating as needed around the home. I signed up for a service contract, which I felt was very competitive and I feel really great about the experience with the technician who will be handling our service.