Troy is absolutely the Best Technician we’ve ever had! He goes above and beyond his services to make sure he accomplishes all of our concerns. He always listens to our dilemmas & tackles every problem with total professionalism & politeness. He advises us what to do with our problems & always follows up with us to make sure his advice helps. He always arrives with a smile & a nice demeanor, which is rare these days. It’s always a pleasure to have him visit, as we always know he’ll get our problems solved! Many thanks to him for helping us on a long road of problems… Troy truly cares about his customers & we couldn’t ask for anyone better than him!