4.6
rating out of  409  reviews
354
14
3
10
28
User profile - Tom Brisk.
Tom Brisk
Took my bike in for a service and saw Bal, the bike servicing guru, who I can only describe as a bike genius. He was incredibly thorough and spent a while talking me through what needed replacing and what I could get away with leaving as is. He wasn't pushy at all and took the time to talk me through all of my options, from having a minimal service to make the bike safe, to buying a swish new bike. Exactly what I needed. Thanks a million. Would definitely recommend and has certainly put Trek on my radar for next new bike.
2 years ago
User profile - Geoff Barrett.
Geoff Barrett
Servicing arrangements much improved!
2 years ago
User profile - Harriet Brennan.
Harriet Brennan
Great bike shop. The best staff. Very professional & above all friendly & helpful.
2 years ago
User profile - Xander King.
Xander King
Imagine bike mechanics who actually care about fixing your ride. Not always the case, but that's what I found at Trek Clifton. Workshop guys all really helpful esp. Seamus who went full Columbo on my hub issue and sorted it out. Happy.
2 years ago
User profile - Daphne Odekerken.
Daphne Odekerken
The team from Trek Bicycle Bristol turned my bad luck day into a lucky one: on my way from Cardiff to Utrecht, the luggage carrier from my bike broke. I happened to be very close to the Trek store, where the team installed a new one for me, offered me a coffee and I left the store with a new helmet :) Thanks a lot, my bike and I have continued our journey without problems and arrived safely back in Utrecht.
2 years ago
User profile - Archie Hurse.
Archie Hurse
Going there soon
2 years ago
User profile - David King.
David King
Needed support and maintenance with my bike. Yan went above and beyond to help me. Will be returning. THANKS YAN
2 years ago
User profile - Luca Moranzoni.
Luca Moranzoni
Good quality products and excellent in-store service. Thank you!
3 years ago
User profile - Sarah & Ryan Watt.
Sarah & Ryan Watt
Excellent customer service and knowledgeable staff. Thanks for your time and help today.
3 years ago
User profile - Greg.
Greg
Well organised, with smart, friendly, helpful people. Everyone there this morning had a positive, can-do attitude. Fixed our brakes with a smile and so our LEJOG continues. Highly recommended!!
3 years ago
User profile - Ian Payne.
Ian Payne
Probably the most helpful bike shop in Bristol. Always willing to assist with bike issues at the workshop and always seem to have a good stock if bikes and equipment!
3 years ago
User profile - Christy Davidson-Stearn.
Christy Davidson-Stearn
Got there just as they had closed, and they very kindly let me in as I had an issue with my front brake. Bal was a great help, found the last set of brake pads they had in stock that fit, and he fitted them then and there! Great people!
3 years ago
User profile - John Chamberlin.
John Chamberlin
Came in with a flat tyre after a ride. Excellent customer service, replaced. And a very reasonable price for the service. Also got sorted a issue with my bikeand some advice for free. Thank you very much. Pyro
3 years ago
User profile - Kate Gildersleeve.
Kate Gildersleeve
Great service and very efficient. The team are very friendly and extremely knowledgeable. The mechanic does a fantastic job, he is very thorough and really takes the time to inpsect the bike and talk through what needs to be done. I can highly recommend
3 years ago
User profile - Alison Price.
Alison Price
i feel very comfortable going to Trek Bristol. I have always had exceptional service. Mike attached my new handlebars while I went for a cup of coffee and quickly adjusted them after a test run. I always recommend them to friends.thank youMy bike always comes back from its service like a band new bike
3 years ago
User profile - Rhodri Evans.
Rhodri Evans
Recently purchased a bike here. Dealt with Joe who was great. Very knowledgeable and gave good advice. Rear tubeless tyre needed resetting 72hours later and no questions asked and refitted. Dealt with a few other members of staff during 2/3visits to store and all were very helpful and friendly. Oh and the bike is pretty dam good too.
3 years ago
User profile - Samantha Hamer.
Samantha Hamer
Thank you SO much Shamas for your incredible service, bike service & help! You went above and beyond to help bring our old British eagle back to life. You are so Great at your job & it’s awesome the store are providing free health checks. Thanks !!
3 years ago
User profile - Rebecca Bullingham.
Rebecca Bullingham
Always a great service at Trek. A little while ago they fitted a new inner tube for my trek bike (bought in-store) free of charge. Today they fixed my pannier rack for free too! Fraser was particularly helpful. Thanks Trek!
3 years ago
User profile - Geoff Gaunt.
Geoff Gaunt
Excellent service from a bunch of friendly & helpful guys
3 years ago
User profile - Tim owen.
Tim owen
Sorted my forks out on 2009 Madone 4.7. V. good service.
3 years ago
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