4.6
rating out of  394  reviews
340
13
3
10
28
User profile - Christy Davidson-Stearn.
Christy Davidson-Stearn
Got there just as they had closed, and they very kindly let me in as I had an issue with my front brake. Bal was a great help, found the last set of brake pads they had in stock that fit, and he fitted them then and there! Great people!
2 years ago
User profile - John Chamberlin.
John Chamberlin
Came in with a flat tyre after a ride. Excellent customer service, replaced. And a very reasonable price for the service. Also got sorted a issue with my bikeand some advice for free. Thank you very much. Pyro
2 years ago
User profile - Kate Gildersleeve.
Kate Gildersleeve
Great service and very efficient. The team are very friendly and extremely knowledgeable. The mechanic does a fantastic job, he is very thorough and really takes the time to inpsect the bike and talk through what needs to be done. I can highly recommend
2 years ago
User profile - Alison Price.
Alison Price
i feel very comfortable going to Trek Bristol. I have always had exceptional service. Mike attached my new handlebars while I went for a cup of coffee and quickly adjusted them after a test run. I always recommend them to friends.thank youMy bike always comes back from its service like a band new bike
2 years ago
User profile - Rhodri Evans.
Rhodri Evans
Recently purchased a bike here. Dealt with Joe who was great. Very knowledgeable and gave good advice. Rear tubeless tyre needed resetting 72hours later and no questions asked and refitted. Dealt with a few other members of staff during 2/3visits to store and all were very helpful and friendly. Oh and the bike is pretty dam good too.
2 years ago
User profile - Samantha Hamer.
Samantha Hamer
Thank you SO much Shamas for your incredible service, bike service & help! You went above and beyond to help bring our old British eagle back to life. You are so Great at your job & it’s awesome the store are providing free health checks. Thanks !!
2 years ago
User profile - Rebecca Bullingham.
Rebecca Bullingham
Always a great service at Trek. A little while ago they fitted a new inner tube for my trek bike (bought in-store) free of charge. Today they fixed my pannier rack for free too! Fraser was particularly helpful. Thanks Trek!
2 years ago
User profile - Geoff Gaunt.
Geoff Gaunt
Excellent service from a bunch of friendly & helpful guys
2 years ago
User profile - Tim owen.
Tim owen
Sorted my forks out on 2009 Madone 4.7. V. good service.
2 years ago
User profile - Louis Vis.
Louis Vis
Very helpful and well informed staff. Great service.
2 years ago
User profile - Danny Munden.
Danny Munden
Great team nothing too much trouble will always recommend these guys
2 years ago
User profile - Lewis Kneale.
Lewis Kneale
Really outstanding service from Trek Workshop today, Seamus was exceptional in sorting out my bottom bracket change. Genuinely would not look anywhere else for bike servicing.10/10
2 years ago
User profile - N S.
N S
Seamus and Bal genius at work all my courier worries are no more. Be seeing you soon ! N
2 years ago
User profile - David Curtis.
David Curtis
Great service. As always.
2 years ago
User profile - Chloe Taylor.
Chloe Taylor
Friendly staff who were able to solve my issue instantly on arrival. I didn't have the right tool at home and they quickly sorted and explained the issue with my brakes with no hassle - definitely will be coming back with any problems in future!
2 years ago
User profile - Steve P..
Steve P.
Friendly service, good range of stock.
3 years ago
User profile - Henry Winchester.
Henry Winchester
Friendly staff who know their stuff. A recent refund was processed steadily and the receipt came on nice paper.
3 years ago
User profile - Linda Smith.
Linda Smith
Very honest & knowledgeable staff. They will match you to your perfect bike very quickly
3 years ago
User profile - Roden Buxton.
Roden Buxton
All the people in the workshop section were very helpful in resolving a problem with my old mountain bike.
3 years ago
User profile - Tom Dudding.
Tom Dudding
Great service at Trek Bristol. Knowledgable and interested staff who couldn’t do enough to help when took my bike in for a check over following a crash.
3 years ago
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