Louis Vis
Very helpful and well informed staff. Great service.
Danny Munden
Great team nothing too much trouble will always recommend these guys
Lewis Kneale
Really outstanding service from Trek Workshop today, Seamus was exceptional in sorting out my bottom bracket change. Genuinely would not look anywhere else for bike servicing.10/10
N S
Seamus and Bal genius at work all my courier worries are no more. Be seeing you soon ! N
David Curtis
Great service. As always.
Chloe Taylor
Friendly staff who were able to solve my issue instantly on arrival. I didn't have the right tool at home and they quickly sorted and explained the issue with my brakes with no hassle - definitely will be coming back with any problems in future!
Steve P.
Friendly service, good range of stock.
Henry Winchester
Friendly staff who know their stuff. A recent refund was processed steadily and the receipt came on nice paper.
Linda Smith
Very honest & knowledgeable staff. They will match you to your perfect bike very quickly
Roden Buxton
All the people in the workshop section were very helpful in resolving a problem with my old mountain bike.
Tom Dudding
Great service at Trek Bristol. Knowledgable and interested staff who couldn’t do enough to help when took my bike in for a check over following a crash.
Louis Wilcox-Brown
All of the team in Trek Bicycle Bristol are very professional, friendly and extremely knowledgeable! All of the staff have helped hugely on multiple occasions.
In particular wanted to specify Josh in the workshop as being very knowledgeable and wanted to emphasise the amazing job he did with my bike. Had to have a lot of work done with some of it being difficult with warranties but was still done quickly but to a very high standard!Thank you!
Owen Swanson-Low
Really good service, friendly well informed staff, thanks
Jonathan Scott
The service that I received recently was excellent. I went in to the store at opening time as I'd had a puncture on the way to work. The member of service staff who attended to me was extremely helpful, courteous and very professional. The bike needed a new tyre as well as an inner tube as the damage was severe. It was ready by lunchtime and I received a text and email to let me know. When I picked the bike up, I noticed that several things unrelated to the tyre change had been checked and tweaked. Almost like a mini-service. Excellent.
James Willoughby-Smith
Great friendly service and they gave my lad a few extras for his birthday as he was polite and so excited.
Good effort. It’s not hard to be polite, interested and helpful in customers yet so many company’s aren’t.
Handsome Ling
Good service, helpful stuffs, high quality bikes.
Anthony Davies
I bought my hybrid bike from Trek several years ago and have visited off and on to get clothing and accessories since then. You can take your bike with you and the staff are all helpful. The bike has been brilliant and is a big part of keeping myself fit and doing my bit to reduce my carbon footprint.
Laura Rich
Absolutely brilliant customer service and technical work from Mikey and Josh. Sorted out a last minute service on my road bike, very helpful, honest and professional team. Thank you.
Phil Baker
A top class team that only has customers out riding their products at heart. This shop and staff have been exceptional to achieving this aim with my purchase and subsequent warranty frame replacement. 10/10
FK Snep
What a fantastic staff at this bicycle shop, blown away by the friendliness, the service and interest in my issues with repairing/replacing the cassette derailleur chain. Cannot praise them enough.
