4.6
rating out of  389  reviews
335
13
3
10
28
User profile - Anthony Davies.
Anthony Davies
I bought my hybrid bike from Trek several years ago and have visited off and on to get clothing and accessories since then. You can take your bike with you and the staff are all helpful. The bike has been brilliant and is a big part of keeping myself fit and doing my bit to reduce my carbon footprint.
3 years ago
User profile - Laura Rich.
Laura Rich
Absolutely brilliant customer service and technical work from Mikey and Josh. Sorted out a last minute service on my road bike, very helpful, honest and professional team. Thank you.
3 years ago
User profile - Phil Baker.
Phil Baker
A top class team that only has customers out riding their products at heart. This shop and staff have been exceptional to achieving this aim with my purchase and subsequent warranty frame replacement. 10/10
3 years ago
User profile - FK Snep.
FK Snep
What a fantastic staff at this bicycle shop, blown away by the friendliness, the service and interest in my issues with repairing/replacing the cassette derailleur chain. Cannot praise them enough.
3 years ago
User profile - Sean Dreux.
Sean Dreux
The staff were very friendly and knowledgeable. Would definitely recommend.
3 years ago
User profile - Roger Shepherd.
Roger Shepherd
I bought my Mount Vision here a few years ago and have it serviced here regularly. The shop has just expanded and now has a lot more stock to drool over. Staff are always helpful and there's a good selection of kit. Only complaint is that the waiting list for servicing can be long.
3 years ago
User profile - Marie Monaghan.
Marie Monaghan
Excellent bike service. Nice team and fair prices. My bike looks and feels brand new.
Review photo
3 years ago
User profile - Richard Pendlebury.
Richard Pendlebury
Very good service, nice helpful staff thank you
3 years ago
User profile - sadie Marvin.
sadie Marvin
Very informative, kind and generous staff, thanks for your help! :)
3 years ago
User profile - Jon Goater.
Jon Goater
Knowledgeable and friendly staff.
3 years ago
User profile - Ollie James.
Ollie James
Popped in to see if I could get help with removing a Maxle Stealth Thru Axle that I’d managed to completely strip after over tightening. I expected that I’d need to book the bike in for another day, but the guys that work in the Bristol shop we’re more than happy to help. Mike the mechanic offered to help me before his next booking arrived, after hours of struggling to remove it myself and watching countless YouTube videos, Mike managed to remove it in a matter of minutes. That’s how the pros do it! He then proceeded to try and find me a replacement part, ringing multiple local stores to see if they had stock. All the guys in the shop were friendly and helpful, Mike was great craic throughout and has really helped me out as I thought I’d well and truly ruined my bike. Perfect example of how to deal with and interact with customers! I’ll definitely be using the Bristol branch as my go to shop. Thanks again Mike for being a top bloke!
3 years ago
User profile - colly colleran.
colly colleran
Always great friendly staff, very nice looking new shop lay out
3 years ago
User profile - Richard Arnott.
Richard Arnott
All the staff i have encountered have been both courteous and helpful. Congratulations on the new store. I also like the fact there's an open entrance space, so I can bring my bike in with me.
3 years ago
User profile - Shnonky Boba cat.
Shnonky Boba cat
Great selection.
3 years ago
User profile - Kenah Cassels.
Kenah Cassels
Great range of products to suit my needs. Service was outstanding. Very attentive and listened to my requirements.
3 years ago
User profile - Laurie.
Laurie
This is the finest bike shop you can go to - Stuart, Sam, all the staff will go the extra mile to sort out your problem with the experience of being active cyclists themselves and showing you the tricks of the trade; consistently excellent service which I have not seen the like of elsewhere. Thoroughly recommended five stars.
3 years ago
User profile - Kobi Merrikin.
Kobi Merrikin
I’ve been into trek Bristol twice now and been served by Stu both times. The best customer service I have ever received! Stu was super helpful and great at explaining everything to me. Could not recommend more
3 years ago
User profile - James Fechtner.
James Fechtner
Quick and efficient service. The best customer service I’ve had from any shop in living memory! I believe the chaps name was Stu. Stu was super friendly, very cheery, treated my Kids bike with respect. Did a great job. Showed me the result at the end. Offered me a coffee!
3 years ago
User profile - Tom Seward.
Tom Seward
Knowledgeable staff, great service and good prices, what more would you ask for (also, at the time, one of the few places taking the Halfords Cycle to work Scheme)
3 years ago
User profile - Daniel Penfold.
Daniel Penfold
Staff here are extremely knowledgeable and genuinely interested in getting your bike to the best that it can be. They remember who you are and previous discussions. They aren't just looking to sell you products there and then. This is why I will return again and again and pass about five other bike shops in the city in order to get here.
3 years ago
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