Jonathan Evans
Extremely helpful staff
Edwin Thompson
Great staff, friendly and helpful! Jon kindly helped me out with a small issue and sorted it in minutes
Rachel Tuckett
Really impressed by the service I've received from Trek, they have consistently supported me with any challenges I've had with my bike and helped me get customisations exactly right, long after the initial purchase. Especially grateful to Jon for his practical expertise and explanations this week. The bike is also fantastic. Highly recommend.
Philip Brown
I've been using the Trek store in Bristol for several years now to service both my road and MTB and found the quality of comunicaton and service to be excellent. The mechanics really know what they’re doing!
Dr Wolfgang Walter
I have been a returning customer at this shop for a number of years.
The team is super friendly and knowledgeable. When I have struggled with DIY maintenance of my Ebike, the mechanics have been outstanding in their helpfulness and expertise on many occasions. Best bike shop and bike repair shop in Bristol. The mechanic Antoine is particularly helpful - absolutely five star!
Marcus Thompson
Great experience. Everyone was very friendly and helpful. Highly recommend!
Phil Holdom
I took the bike in for a service, not really knowing what needed to be done. The guy in the workshop spent quality time checking the bike with me and explaining what and why something needed to be replaced. More importantly, advised what did not need to be change. I was a valued customer. Top job by the Trek shop.
Highly recommended for any bike.
Hannah
Excellent customer services at Trek/ Bristol. All the staff were really helpful but we would like to thank John particularly for helping my son to find and buy the bike he is looking for.
Chris Unsworthwhite
Brooksie did a great job fixing my chain/derailleur tangle - thanks Trek Bicycle Bristol!
Rhys Meredith
I had an issue with my wheel on a non Trek bicycle and the mechanic Antwon was super helpful in solving the issue in a timely manner and at a low cost. It was the first time that I have used this service and won't be the last.
Sam Twine
I stopped in mid ride with a mechanical. These guys fixed up my bike so I could make it home, told me the parts I needed to buy and didn’t charge me a thing! Thanks Brooksie for greasing my ball bearings so I could make it home!
Alex
I cannot stress how helpful the staff is in this store. They explained everything I was curious about and provided guidance in terms of sizing a bike for me as well as helped me choose the right model for my intended usage.
They allowed me to test drive the bikes we overviewed while discussing and cared for my safety by providing a helmet. Best buyer experience ever.
Ian Sumpter
Really helpful, un patronising, all round good folks at Trek Bristol.
They go the extra mile to make sure all is well.
Would recommend wholeheartedly.
Thank you Trek Bristol :)
Oliver Murray
I had a great customer experience at Trek Bristol, Paul made me feel very welcomed and talked me through everything important to know about getting a road bike for the first time. Will certainly be going back in the future.
Simon Brooks
..great support from all the team, service is always customer focused, wide base of knowledge across all products, plus unbiased advice, always able to help and answer anything.
Joe Renshaw
Staff are always incredibly helpful and just seem to enjoy talking about bikes. Always keen to offer advice on how to fix different problems and very friendly!
Michael Bell
Excellent and friendly service!
Rosey Crow
Staff were really friendly, helpful and knowledgeable. Really happy with the bike I purchased - beautiful looking but also very comfortable to ride.
Michael Salter
Trek products are of a very good quality. I bought an Emonda Sl 6 road bike in their sales six years ago and it's been a joy to ride. It's handy for me to 'Click and Collect' from the Bristol branch. The service is friendly and professional.
Martin Walton
The team at Trek were great - ordering in a helmet for me and then keeping it aside and selling it at the sale price. Superb!
