Greg Rocke
Excellent service to help make the purchase of a bike that my son is very happy with. Also very impressed with the post-sale customer service as well i.e. the free service. Recommended.
Kosma Bisanz
Young, smart crew willing to help, nothing more i can ask for. They helped me few times with little issues, not asking for money. Good shop pump right next to the entrance ready to use at will.
Emma Ellis
Really knowledgeable and friendly team. Bought my Whyte from here a few months ago and absolutely love it.
David Pembry
Friendly and knowledgeable staff who helped me choose the right accessory for my level of cycling (commuting).
Charles Thomas
Friendly and good advice; good selection, decent sized shop in a good spot if you also want to amble nearby for a brew. All in all, it's just what you need.
Rae J-H
The staff here are really great, very friendly and helpful. Highly recommend it!
Robert Beard
Excellent service from DJ when I bought my wife a Kalkoff electric bike for her birthday at their stand at the Shepton Mallet Motorhome Show. Nothing was too much trouble and he lent us a demo bike to take on holiday abroad for a month whilst her new one needed key replacements which had to be obtained from Germany. For both the demo bike and the new one DJ fitted the bike to her in terms of saddle and handle bar adjustments and explained the use of the controls, display, lock and battery charging. Both the demo and new bikes had to be delivered to us involving 2 round trips of about 200 miles. I cannot speak highly enough of DJ and of Bike UK - Bristol.
Colin Nolden
The zip on my cycling jacket broke and they replaced it without batting an eyelid even though I had bought the jacket 10 months ago!
Rainer Arnold
Quick delivery and excellent value.
Jon Lewton
Friendly knowledgeable and inclusive advice. I had no idea what I needed and they really helped me
Freya Strawson
I bought my bike here several years ago and take it in annually for a service. I have always received a brilliant customer service from start to finish and the staff are always really helpful and friendly. Would recommend.
Neil Blessitt
I attended the local Whyte demo day organised by Calvin in March, bought a Whyte S120C RS through the shop (great bike) then decided I needed a spare pair of wheels. Stuart, the Workshop Manager built me a set using DT Swiss 350 hubs and XM421 rims. They’re a bit lighter than the OEM set and seem to spin more freely. Most importantly there was absolutely no noise from the wheels on the first ride showing how skilfully they’d been put together and after 20 hours of serious off-roading they remain perfectly true. I’m very happy needless to say.
Matt Swaine
Brilliant team and incredibly helpful.
Daniel Jones
Really great service in here - especially from Sat, who doesn’t like cider, but loves bikes and cycling and wants to share that with customers
Philip
Huge variety of bikes and plenty of friendly, knowledgeable staff who are happy to help. Great place to test ride bikes (£10 deposit and ID required) and they have a huge range of E-Bikes available. Probably best to park at Trenchard street or the parking near Forbidden Planet - road parking is £4.50 for 2hrs (thanks Bristol council)
Adam Lisowski
Great variety of bikes where everyone will find something for themselves. Excellent and professional customer service. Special thanks to Seth for being super helpful, always going an extra mile to meet our needs (picky and undecided clients ;-) He's a walking bike encyclopedia! We couldn't recommend this store enough!
Stephanie L
The team have been so kind to me when fixing my bike. Taking time to explain the problem and options for solutions, not just the most expensive.
Stephen O'Regan
Very helpful staff couldn't be more customer focused. Highly recommended.
lee
Only popped in to pick up some Copper Anti-Seize and due to just visiting the BRI hospital for treatment I found my self collapsing in the shop.
staff quickly helped especially this member of staff in the picture thank you. And is very well stocked for all you need to keep your bike in great condition.
James Cleeton
I've bought several bikes and a range of kit from Bike UK. I've been really impressed with their customer service and the quality of their work. They seem to have a great balance between feeling like a true LBS while having the scale of operation to deal with issues.
