4.6
rating out of  431  reviews
375
15
3
10
28
User profile - Arfy F.
Arfy F
Just go straight here to buy your bike. The service (regular policies when you buy bike and one-offs when you’re in trouble) are brilliant. Thanks to Brooks for his help this morning. Great job.
6 years ago
User profile - Jonah Holden-Maillard.
Jonah Holden-Maillard
My front wheel was stolen outside Bristol museum but these guys were open late and able to help me out so I was able to ride home. Absolute life savers! I couldn't be more grateful.
6 years ago
User profile - Alice Freedman.
Alice Freedman
Calvin is a truly kind chap. Fixed my brakes and saved my life. Rare breed. Thanks mate
6 years ago
User profile - William Clive.
William Clive
I have gone in a few times with problems with my bike which they have fixed at no cost. Very helpful considering I did not buy a bike from them.
6 years ago
User profile - Tom Downes.
Tom Downes
I've had a couple of really good experiences here lately. A bike fit & some tech help after I'd done something silly to a wheel. friendly, inclusive staff, knowledgeable, and not salesy.
6 years ago
User profile - Paul Gray.
Paul Gray
Great service. Ordered and dispatched on the same day. Thanks.
6 years ago
User profile - Greg Rocke.
Greg Rocke
Excellent service to help make the purchase of a bike that my son is very happy with. Also very impressed with the post-sale customer service as well i.e. the free service. Recommended.
6 years ago
User profile - Kosma Bisanz.
Kosma Bisanz
Young, smart crew willing to help, nothing more i can ask for. They helped me few times with little issues, not asking for money. Good shop pump right next to the entrance ready to use at will.
6 years ago
User profile - Emma Ellis.
Emma Ellis
Really knowledgeable and friendly team. Bought my Whyte from here a few months ago and absolutely love it.
6 years ago
User profile - David Pembry.
David Pembry
Friendly and knowledgeable staff who helped me choose the right accessory for my level of cycling (commuting).
6 years ago
User profile - Charles Thomas.
Charles Thomas
Friendly and good advice; good selection, decent sized shop in a good spot if you also want to amble nearby for a brew. All in all, it's just what you need.
6 years ago
User profile - Rae J-H.
Rae J-H
The staff here are really great, very friendly and helpful. Highly recommend it!
6 years ago
User profile - Robert Beard.
Robert Beard
Excellent service from DJ when I bought my wife a Kalkoff electric bike for her birthday at their stand at the Shepton Mallet Motorhome Show. Nothing was too much trouble and he lent us a demo bike to take on holiday abroad for a month whilst her new one needed key replacements which had to be obtained from Germany. For both the demo bike and the new one DJ fitted the bike to her in terms of saddle and handle bar adjustments and explained the use of the controls, display, lock and battery charging. Both the demo and new bikes had to be delivered to us involving 2 round trips of about 200 miles. I cannot speak highly enough of DJ and of Bike UK - Bristol.
6 years ago
User profile - Colin Nolden.
Colin Nolden
The zip on my cycling jacket broke and they replaced it without batting an eyelid even though I had bought the jacket 10 months ago!
6 years ago
User profile - Rainer Arnold.
Rainer Arnold
Quick delivery and excellent value.
6 years ago
User profile - Jon Lewton.
Jon Lewton
Friendly knowledgeable and inclusive advice. I had no idea what I needed and they really helped me
6 years ago
User profile - Freya Strawson.
Freya Strawson
I bought my bike here several years ago and take it in annually for a service. I have always received a brilliant customer service from start to finish and the staff are always really helpful and friendly. Would recommend.
6 years ago
User profile - Neil Blessitt.
Neil Blessitt
I attended the local Whyte demo day organised by Calvin in March, bought a Whyte S120C RS through the shop (great bike) then decided I needed a spare pair of wheels. Stuart, the Workshop Manager built me a set using DT Swiss 350 hubs and XM421 rims. They’re a bit lighter than the OEM set and seem to spin more freely. Most importantly there was absolutely no noise from the wheels on the first ride showing how skilfully they’d been put together and after 20 hours of serious off-roading they remain perfectly true. I’m very happy needless to say.
6 years ago
User profile - Matt Swaine.
Matt Swaine
Brilliant team and incredibly helpful.
6 years ago
User profile - Daniel Jones.
Daniel Jones
Really great service in here - especially from Sat, who doesn’t like cider, but loves bikes and cycling and wants to share that with customers
6 years ago
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