Philip Sparks
Excellent service when helping sort out an issue with lateral play in the shock mount on my Whyte mountain bike (despite buying it from elsewhere).
They were professional throughout and explained clearly what they were doing to troubleshoot the issue. After trying new mounting Hardwear and a new shock the frame was warrantied through ATB which they sorted for me.
I'd made plans to go biking that weekend so they offered a demo to borrow with the cost offset against assembly onto the new frame.
Really excellent service and would recommend to all! Also did a top job re-cabling my roadie
Rachel Bendall
This bike shop is very good.called here to buy a road racing bike and thanks to the sales guy Grant's racing knowledge decided on a orbea orca aero custom.having used the bike for almost a month can honestly say it's the best bike I've ridden.also praise to the mechanic that put it together as the gears etc are spot on.will definitely use this bike shop again for future purchases.
Ian bendall.
B
Stuart at Bike Uk gave me a detailed lesson on gear set up, he was extremely generous with his knowledge and approach - he could have easily chosen to finish the lesson but professionally went after every detail. I couldn’t recommend him more highly.
Dorian Richardson
Excellent! Really helpful staff and great products.
Helped me out with a lost wheel nut, really appreciated.
Would recommend to anyone
Dave Partington
Went here for a bike fitting after exploring several other options in Bristol. I could not have been happier with the service I received. Ben was friendly, knowledgeable, thorough, practical and targeted the fit to exactly my riding requirements. Best of all, my body hurts less at the end of a long ride, so 100% job done :-). HIGHLY recommended!!!
Peter Dallyn
Great service on my tired old commuter bike, great service well worth the money feels like new.
Jacob Gardiner-Smith
Absolutely lovely staff! Always VERY helpful.
Kwame Isaac Dogbe
Most helpful bike shop in bristol!
Brought in a bike needing a replacement fork and and wheel. After explaining that I was a student they managed to quote me a price under my budget by finding a second hand fork which cost significantly less than a new one would cost.
Unlike other places that wouldn't budge on price, they went out of their way to find a cheaper way to fix my bike.
All staff are super friendly and up for a chat.
Isaac Verkaik
I had my crash assessment and service with bike UK.
I received a brilliant level of customer care and expert, honest advice. All staff I met were great, especially Stewart, who spent a great deal of time advising me with my hopeless bike. I would recommend this place to anybody.
Jessica Ray
I couldn't recommend BikeUK more. They are knowledgable, patient and genuinely passionate about all aspects of biking. Countless times, I have asked a basic question and I have never been made to feel inferiour or that I am wasting their time. I am so grateful that every member of staff takes the time to spend with each customer to ensure they have the best service/accessory possible.
Rob Morgan
Always superb service from the Bike UK team: passionate team, clear advice on equipment and superb after service!
Richard Muir
Had a bikefit with Ben. He was incredible. Spent a long time with me making sure that everything was perfect and gave me some great tips for touring routes. Thanks!
Giulia Loregian
amazing customer service! I went in today as my bike's chain broke and they fixed it on the spot in probably less than 10 minutes. They also fixed what they thought the cause of it breaking was and all of that for the price of the new chain link only. Very happy!
Will T
Left my bike with these guys to have my single speed chain replaced. They replaced it fine and also rang me up during the day to offer to balance the brakes and fix my clunky bottom bracket too. Very friendly bunch and genuinely helpful.
James Cooke
Fantastic customer service! Their knowledgeable sales staff helped me pick out the right bike and setup and then followed up by excellent annual services. Rare to find genuinely knowledgeable and enthusiastic staff in retail these days!
Louis Dunn
Sublime staff. Excellent service. Best bike shop in Bristol FULL STOP.
Andrew Townsend
Great service and advice given today. My bike is running smoothly again.
Happy with the service and was nice the Mechanic spoke to me about maintenance afterwards.
Sally
Changed my cassette for a packet of biscuits, if that doesn't warrant a 5 star review then I don't know what would.
Derek M
Wanted to say how superb Bike UK (especially Grant and Louis) have been through the entire process of custom-building a new bike. It's been 3-month in the planning on my part, and I visited 10 bike shops along the way. The team at Bike UK were the best by far – nothing was a problem, they we're really competitive when pricing components, gave great advice, and the experience has been second to none. Thanks so much guys!
neil elliot
Top work. Simple job of changing pedals as they were too tight for me to remove. Great advice on some cycle rides and done in exchange for some Waitrose choc-ices for the workshop in the scorching temperature.
