Adam Lisowski
Great variety of bikes where everyone will find something for themselves. Excellent and professional customer service. Special thanks to Seth for being super helpful, always going an extra mile to meet our needs (picky and undecided clients ;-) He's a walking bike encyclopedia! We couldn't recommend this store enough!
Stephanie L
The team have been so kind to me when fixing my bike. Taking time to explain the problem and options for solutions, not just the most expensive.
Stephen O'Regan
Very helpful staff couldn't be more customer focused. Highly recommended.
lee
Only popped in to pick up some Copper Anti-Seize and due to just visiting the BRI hospital for treatment I found my self collapsing in the shop.
staff quickly helped especially this member of staff in the picture thank you. And is very well stocked for all you need to keep your bike in great condition.
James Cleeton
I've bought several bikes and a range of kit from Bike UK. I've been really impressed with their customer service and the quality of their work. They seem to have a great balance between feeling like a true LBS while having the scale of operation to deal with issues.
AHS
I had a Bikefit with Ben on Friday and it was beyond even my wildest expectations. It was way more comprehensive than I was expecting, examining every physical and mechanical factor that effects your performance on the bike of your choice. I was amazed by Ben's findings and recommendations, (despite previous analysis, he's the first one to spot that the problems I've been having with my left side may be being caused by a collapsing foot arch) and I'm already feeling the benefits. His attention to detail was exemplary, I didn't feel he put me under any pressure to spend loads of money, and we also had a really nice and informative chat while we were going through the process. I can't recommend this service, and Ben personally, highly enough.
Philip Sparks
Excellent service when helping sort out an issue with lateral play in the shock mount on my Whyte mountain bike (despite buying it from elsewhere).
They were professional throughout and explained clearly what they were doing to troubleshoot the issue. After trying new mounting Hardwear and a new shock the frame was warrantied through ATB which they sorted for me.
I'd made plans to go biking that weekend so they offered a demo to borrow with the cost offset against assembly onto the new frame.
Really excellent service and would recommend to all! Also did a top job re-cabling my roadie
Rachel Bendall
This bike shop is very good.called here to buy a road racing bike and thanks to the sales guy Grant's racing knowledge decided on a orbea orca aero custom.having used the bike for almost a month can honestly say it's the best bike I've ridden.also praise to the mechanic that put it together as the gears etc are spot on.will definitely use this bike shop again for future purchases.
Ian bendall.
B
Stuart at Bike Uk gave me a detailed lesson on gear set up, he was extremely generous with his knowledge and approach - he could have easily chosen to finish the lesson but professionally went after every detail. I couldn’t recommend him more highly.
Dorian Richardson
Excellent! Really helpful staff and great products.
Helped me out with a lost wheel nut, really appreciated.
Would recommend to anyone
Dave Partington
Went here for a bike fitting after exploring several other options in Bristol. I could not have been happier with the service I received. Ben was friendly, knowledgeable, thorough, practical and targeted the fit to exactly my riding requirements. Best of all, my body hurts less at the end of a long ride, so 100% job done :-). HIGHLY recommended!!!
Peter Dallyn
Great service on my tired old commuter bike, great service well worth the money feels like new.
Jacob Gardiner-Smith
Absolutely lovely staff! Always VERY helpful.
Kwame Isaac Dogbe
Most helpful bike shop in bristol!
Brought in a bike needing a replacement fork and and wheel. After explaining that I was a student they managed to quote me a price under my budget by finding a second hand fork which cost significantly less than a new one would cost.
Unlike other places that wouldn't budge on price, they went out of their way to find a cheaper way to fix my bike.
All staff are super friendly and up for a chat.
Isaac Verkaik
I had my crash assessment and service with bike UK.
I received a brilliant level of customer care and expert, honest advice. All staff I met were great, especially Stewart, who spent a great deal of time advising me with my hopeless bike. I would recommend this place to anybody.
Jessica Ray
I couldn't recommend BikeUK more. They are knowledgable, patient and genuinely passionate about all aspects of biking. Countless times, I have asked a basic question and I have never been made to feel inferiour or that I am wasting their time. I am so grateful that every member of staff takes the time to spend with each customer to ensure they have the best service/accessory possible.
Rob Morgan
Always superb service from the Bike UK team: passionate team, clear advice on equipment and superb after service!
Richard Muir
Had a bikefit with Ben. He was incredible. Spent a long time with me making sure that everything was perfect and gave me some great tips for touring routes. Thanks!
Giulia Loregian
amazing customer service! I went in today as my bike's chain broke and they fixed it on the spot in probably less than 10 minutes. They also fixed what they thought the cause of it breaking was and all of that for the price of the new chain link only. Very happy!
Will T
Left my bike with these guys to have my single speed chain replaced. They replaced it fine and also rang me up during the day to offer to balance the brakes and fix my clunky bottom bracket too. Very friendly bunch and genuinely helpful.
