Alex Cameron-Smith
A while ago I used these guys for a tyre replacement and they were quick, reasonably priced and lovely, non-patronising people. Last night my pedal froze up and came off - but I had some spares so I took them in this morning with the bike, fully expecting to be charged for labour and have a long waiting time. Two staff asked me if I needed any help and were friendly and approachable, and the mechanic who ended up helping me spent a little while putting the spare on and even offered to swap the other pedal for me so they matched. He even took some time to look at the broken pedal and told me it wasn't worth paying to have it repaired. All without paying a penny and dealing with a busy shop full of customers. These guys really took time to help me and I appreciate it. Legends!
Alltime Joe
Great staff, made plenty of time for me and gave great advise with brilliant product knowledge. Very please with the new bike and will return here for accessories and servicing. highly recommend.
Jonathan White
I've bought 6 bikes from Bike UK and their sister shop in Taunton Ralph Coleman's. All staff have always been friendly and helpful, matching prices and helping out as much as they can, including letting me use their demo bikes for free when mines in for service. Mechanics have always been great, especially Sandy in Taunton and they've always tried to keep the cost down. They have a busy workshop so wait for a service slot can be 4-6 weeks in the summer. Good selection of British bikes including Whyte, Orange and Genesis.
Peter Mundy
Brilliant service and super helpful staff. Bought a new MTB and staff swapped out and fitted a new Revert dropper post to ensure the bike was a perfect fit. That wouldn't have been possible had I bought online. Very grateful.
Christian Moore
Great, friendly staff. Many thanks to Stu (I think) he helped me with a loose, inaccessible bolt on my front rack (work bike) before my next delivery. A minor issue that could have become a bigger problem. I was already having a stressful day and appreciate the help, made the rest of my day much easier than it could have been. Thanks again!
Paul Jones
A really great bike shop, particularly for commuting.
Richard Denby
Great shop with expert and professional staff. I had a broken spoke and they bent over backwards to repair it so I could go to Belgium and ride the Tour of Flanders sportive. Thank you all very much as you averted a disaster.
Ian Kinghorn
Great experiences here, I have brought two bikes and always been delighted with them. I have also bought clothing and accessories. I have always been impressed with customer service and response, and product knowledge has been excellent.
Just yesterday I had a query to which I couldn't have hoped for a more prompt, helpful and satisfactory response and resolution.
J Johnson
Excellent service from Calvin. After a bug in the company's online website I called to try and recover the situation. Explaining that my purchase was for a birthday gift the following day Calvin went out and purchased wrapping paper himself and hand wrapped my gift before dispatching it next day to arrive in time. Top marks and an excellent recovery of what could have been a one star review!
Jim Tovey
Fresh and friendly customer service. Thank you for your help.
Neil N
Great service. I felt valued.
Jack Hunter
Really good store. Sold me the best bike I've ever owned. Delighted
chris driscoll
Excellent service, prices and choice!
Ben Jones
Great service.always welcomed with a smile. Go in there to look at accessories. Never pressured to buy!! Go back every time.
Keep up the good work guys and gals!!
toby zeidler
First rate service, great staff knowledge and patience. Best bike shop in Bristol and always my first choice. Range of bikes second to none
Paul Gower
Good guys
Tomas
Really great people working there. I just came to ask how much it would be to clean my whole suspention system and they did the maintenance for free :)
Cameron Toms
I come here regularly for advice and to buy small parts for repairs. The staff are knowledgable and helpful, and the shop is much more well stocked than others I have been to in Bristol. Great service, great shop. My favourite in Bristol!
Eric Eckstein
The shop guys are very approachable, and know their stuff too. One thing I really like about the store is that they have a good supply of hard-to-find spokes, which were obtainable at very reasonable prices.
Connor Hearn
Excellent service, nice atmosphere, great shop.
Recommended!
