4.6
rating out of  402  reviews
348
13
3
10
28
User profile - Leandro Mayor.
Leandro Mayor
Had my bike checked & needed dismantling my front brake to be sent to the company still under warranty. They didn't charge me anything for the labor! Brilliant service & very accommodating staff.
2 years ago
User profile - Dan Kenyon.
Dan Kenyon
Great staff very friendly. Very clean tidy store. My bike is now running as if she's new again!
2 years ago
User profile - Tim Withers.
Tim Withers
Really helpful analysis and honest assessment of the bikes. Incredibly helpful. Reliable. Not the cheapest but sometimes when you buy cheap, you buy twice.
2 years ago
User profile - Russ Power.
Russ Power
Just been in to plead for help, having borrowed a mate's bike to train for a charity bike ride and made a right mess of the gear shifting. Bal; thank you so much for your help, you are a gentleman! Customer service at its finest and I am truly grateful.
2 years ago
User profile - Peter Henshaw.
Peter Henshaw
Just wanted to pass on my thanks for repairing a puncture. The Hungarian guy that fixed it was really great and also helped me with my bike lock. Great service!
2 years ago
User profile - Luke Butterworth.
Luke Butterworth
Great guys in the shop, popped and was helped out. Along with a friendly chat and even some tips on good eating places for my bike packing trip. Highly recommend if you value service.
2 years ago
User profile - Ian Barraclough.
Ian Barraclough
Went here today with a puncture on my e mtb. I was served by a guy at the service desk (don't know his name) and received top quality advice and service, the best I've ever experienced anywhere. He fixed the puncture in about 10 minutes but more valuably, gave me loads of advice on the upkeep of the bike re cleaning and lubricating etc. I've never learned so much in such a short space of time. His passion and knowledge were exemplary. Thanks dude.
2 years ago
User profile - Nia Roberts.
Nia Roberts
Had a great experience at this shop yesterday, they were really helpful and really went the extra mile I really appreciated it. Thank you
2 years ago
User profile - Tim Hearn.
Tim Hearn
Great shop with a huge range of stuff, and a quality and reasonably priced servicing department. But most importantly, the most helpfull and knowledgeable staff I've met. Would highly recommend for any bike related thing you need.
2 years ago
User profile - Roger Mitchell.
Roger Mitchell
Very friendly and helpful staff. Quick efficient service.
2 years ago
User profile - K Rae.
K Rae
Extremely helpful and friendly staff, who are well informed about bikes and equipment and happy to offer sound advice and recommendations.
2 years ago
User profile - aled jones.
aled jones
Absolutely brilliant store. So we’ll stocked and incredibly helpful people. Paul is a hero
2 years ago
User profile - Dom W.
Dom W
Friendly service with good advice, and my new Trek bike is nicely designed and built.
2 years ago
User profile - Roz Kidman Cox.
Roz Kidman Cox
Most helpful staff and great service when trouble strikes. Also some very tempting new bikes in store.
2 years ago
User profile - Jim French.
Jim French
Super helpful thanks
2 years ago
User profile - Tom Brisk.
Tom Brisk
Took my bike in for a service and saw Bal, the bike servicing guru, who I can only describe as a bike genius. He was incredibly thorough and spent a while talking me through what needed replacing and what I could get away with leaving as is. He wasn't pushy at all and took the time to talk me through all of my options, from having a minimal service to make the bike safe, to buying a swish new bike. Exactly what I needed. Thanks a million. Would definitely recommend and has certainly put Trek on my radar for next new bike.
2 years ago
User profile - Geoff Barrett.
Geoff Barrett
Servicing arrangements much improved!
2 years ago
User profile - Charlie Clarke.
Charlie Clarke
The team here are absolutely brilliant. Always ready for a chat, and very knowledgeable about not just their products, but the greater cycling market also. Excellent asset to the local area.
2 years ago
User profile - Harriet Brennan.
Harriet Brennan
Great bike shop. The best staff. Very professional & above all friendly & helpful.
2 years ago
User profile - Xander King.
Xander King
Imagine bike mechanics who actually care about fixing your ride. Not always the case, but that's what I found at Trek Clifton. Workshop guys all really helpful esp. Seamus who went full Columbo on my hub issue and sorted it out. Happy.
2 years ago
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