Caroline
Thank you so much to Antoine and the team at Trek Bicycle Bristol. My bike had a level 2 service and is running like a dream and gleaming like new.
There is a new system for servicing. You drop the bike in for assessment and the bike is stored at the shop until service. Bikes are serviced in turn. It took just five days from assessment to service, so not too long. They don’t just service Trek bicycles either, mine is a Ridgeback Velocity.
Phoebe Heveron
Very helpful and knowledgable staff with a wide range of products. The store is really well laid out. Will definitely come back and recommend to friends. Thanks!
Tom Penny
Really helpful Staff, I had a problem and they fixed it straight away, would fully recommend!
James Dorman
Knowledgable and helpful staff.
James q
great staff, customer service and knowledge. Grade A kit !
Cam Hart
Great staff, especially Paul. He got my bike back on its wheels speedily and efficiently.
Meirbek Mussatayev
I recently used the bike repair service, and I must say I was highly impressed with the quality of their work, especially master Hugo provided with the excellent service! My bike had some minor issues, and he was able to fix it quickly and efficiently. The staff was knowledgeable and friendly, and they explained the repairs to me in a way that I could understand.
Laura Donovan
Fantastic help and support from the team in sorting out my bike that was delivered by another supplier without proper set up. Really appreciated the expertise and speed of work.
Katie Bales
Raf was very helpful in the shop. I took my bike in squeaking and difficult to ride. After a service it feels like a brand new bike, which is helped by the awesome new grip tape I also had fitted. Would 100% recommend and my partner will be bringing their bike in soon to get serviced too.
Leonie Milner
My review is based on walk-ins, which I have done many times, with varying bike issues. Mechanics have always been really approachable, helpful, competent, consistent and reliable. Much appreciated. Thanks guys!
Ali Mitchell
very helpful and knowledgeable staff - it's reassuring to be able to trust their professional expertise. Thanks a lot!
Fiona Leeming
Good product with friendly and helpful customer service
Steve Clark
Great shop and top service. The team are always very willing to help with any issues despite me having to source my Trek bike elsewhere!
Jack Falber
Paul and his team at Bristol are helpful, dedicated, passionate and extremely knowledgeable. A pleasure to work with.
Sean Froudist Walsh
Had a great experience with Paul from Trek Bristol. Very friendly, knowledgeable, generous and efficient.
Niccolò Pierini
Great service! My girlfriend had a problem with the brakes and they swapped the pads at the speed of light, only charging us for the spare parts.
They not only saved our day, but also made us very happy!
Jon Bush
First class service from all the staff there, would recommend using them from the sales staff to the servicing department.
Frank Torrey
Always a welcoming pleasure going into Trek Bristol. Reminds me of the home store in Wisconsin, US! Whether it's a sporting chat about rides past & future, drooling over new models, helping with a technical issue I can't wrench for myself, or giving me tips on trails & events, the staff are friendly, sociable, and always go beyond what I'd expect. Just recently needed a BB bracket bearing replaced but don't have a press of my own. The mechanic also sorted some creaks and groans I've long since accepted as "old bike" noises, and gave me some pointers on how to solve those issues myself... Getting back such a smooth & quiet ride is kinda like new bike day!
B Peter
Went in for a spoke change ok my trek, got it done less than 24 hours despite they were booked full; and paid less than I thought I will.
Grant Leavy
Thanks for the fantastic guidance from the Trek Bristol team in particular Jan who went above and beyond with his advice and support. Having now clocked 100miles, I can report the new bike it has worked flawlessly. Big credit to the technician responsible for its precision build.
