4.8 rating out of 345 reviews
fritz gaul
Knowledgeable and professional help
Eric Hayford
Best bike repair man in the business. Gave great advice on enhancements, got it broken down, rebuilt and clean as a whistle in a matter of hours. Had it back 3 hours later!
Dana Moulton
Excellent service department at the Hookstt, NH store!!!
Jamie
Very good place for repairs.
Brian Grigg
Bought my Domane from Goodales (closer to home but further from camp) in the spring, went for a ride this weekend and despite my Di2 being fully charged, just wouldn't shift. Went back to camp and watched a bunch of videos, couldn't get it working, so I took here and Fritty looked at it. Got the rear derailer working in a few minutes, then he reseated the cable on the front derailed (I disconnected it troubleshooting and probably didn't reconnect it properly). Not o my was Fritty a pleasure to talk to, after getting both working, he wouldn't take any money for fixing it. After leaving I realized I should've walked around and looked at possible accessories, ride gels, etc, but I'll definitely be back again. Amazing customer service!
Mark Smith
I have been a customer for many years and their service department in particular Simon but all the guys are just incredible. They care so much about taking care of you. They will strive to get you back riding quickly. I cannot recommend them more highly. No other bike shop compares in my opinion.
Richard Cook
Very knowledgeable service department. Friendly and down to earth. My kind of people.
Kristen Fiocco
Huge inventory, helpful staff, great deals. I absolutely love my new mountain bike!!
ryan joyce
Great guys it hurts when I pay but it's well worth it with the job they do
Chris Haley
3 bikes from the store in a couple years, absolutely fantastic customer service that is led with passion for the sport. Thanks again Trek team!