4.7 rating out of 521 reviews
Lawrence Heemen
Just had an incredible experience with Eric! His service was superb, and he shared an enormous amount of knowledge with me. If I could give him 10 stars, I certainly would!
malcolm coates
Came in non-bike related was able to get air my basketball with no problems. Great customer service
Edward DeShields
Honest feedback to meet riders needs.
Luke Adams
Great customer service and quality workmanship
Precious Jewlz
I visited Trek to have my Spin shoes fixed properly. Eric was super friendly and helpful as I shared my reason for visiting the store. He was able to offer me the right clips for my shoes!
Bangaly Cisse
Great customer service and the staff are great at answering and helping with any questions you have. They have done an amazing job updating my road bike groupset.
Kathy Otey
Everyone is polite and professional. Also great service.
Erin Jordan
Everytime I go it's an amazing experience. Been there 3 times and dealt with three different people and the experience is always amazing
Leroy James
Excellent customer service provided by Eric.
Milton S. Kendall (M. Stuart)
Greatly appreciated!
Great service with a smile! I had taken my bike to a different bike shop to repair a faulty gearing issue. For some reason the same issue came back again, so I brought the bike into the Waldorf Trek store and they did not send me home until they made the proper repairs (on the spot), and tested the bike themselves! When I also told them that my grips were hurting my hands, they knew immediately what product I needed to correct it. Will definitely go out of my way to visit this store the next time my bike needs service. Thanks Chris and Liz!