Went in early to see if an order was ready to pick up. Unfortunately it wasn’t and on my part didn’t read the email entirely seeing that they’d reach out. (When ordered it said it was available in store but the system didn’t update by the time I ordered). I wish I would have gotten their names but two gentlemen helped us out. One had an idea about seeing if a helmet that would be a size up (for my child) would fit properly. It did! So from what I ordered to what he was thinking actually extended the life of the helmet without having to replace it as soon due to size. The Second Gentleman then managed to replace what I ordered with the suggested helmet without any problem. So even though what I ordered wasn’t in yet, I left even happier knowing that these guys cared enough to help us AND hold in mind the safety of my child. Customer for life due to these two.