4.9 rating out of 479 reviews

User profile - Jessica Perry.
Jessica Perry
Great service
5 days ago
User profile - Nachum Kushner.
Nachum Kushner
So when you’re low on sleep and energy you’d think you should either take a nap or do some calm scenic driving, maybe a nice bubble bath (even though no matter how hard you try, you can never keep the book or phone from getting wet). But you definitely wouldn’t think of going to shop for a bike, right? Well apparently thats not how my friend rolls, he decided he’s gotta get a bike! So we saddle up and head over to this Trek store. Im busy thinking — if he does happen to fall in love with a bike there ain’t no way I’m fitting it in the back of my sedan, and I don’t got a bike rack. And he’s too tired to bike back with it, so that means we’re gonna have to make a second trip back to this place at a time that he’s got some more energy and he can ride his baby home! Which also means this store has got to be accommodating if we’re gonna be coming back. And accommodating they were!! I walk in and the first thing I see are the supremely comfy chairs that I can fotz in until my buddy comes up with the exact bike he needs! Before plopping down I see the Keurig machine and the assortment of coffee they’re offering, I brew myself two cups of the best looking ones and sit down! The nice big TV is showing some entertaining bike trail tours or something, and I’m pretty much set for however long this can possibly take! Meanwhile my buddy is trying out all the different bikes, the dudes allowed him to take the bikes around the parking lot, test their durability and see whether the seats give him wedgies! All in all he settled on a bike and came back to pick it up later, I had a great time chilling there watching those bike trails and reading “101 reasons to ride” (most reasons weren’t too convincing btw). But yeah I definitely recommend this place!!
a month ago
User profile - Patty Brunner.
Patty Brunner
The bike and accessories were great. Customer service was outstanding. They were very knowledgeable about the products, extremely patient and didn't try to oversell. Very nice people!
a month ago
User profile - Kyle McNamara.
Kyle McNamara
Rob is the man! Helped me find the perfect bike—very knowledgeable and loves his craft.
2 months ago
User profile - Cle.
Cle
I stopped by Trek Bicycle Lancaster for repairs on my bike and was impressed by the staff’s exceptional workmanship and knowledge. They were helpful, personable, and easy to talk to—professional without being pushy. I’ve invested a lot into my bike, so it’s important to have a mechanic I can trust who truly knows what they’re doing. Matt did an outstanding job and was great to work with throughout the process. If you have Trek Bicycle Lancaster service your bike, you won’t be disappointed.
2 months ago
User profile - Shawn.
Shawn
I love my Trek and i highly recommend this location! Customer service is spot on! Also I recommended doing a test drive before buying. It really gives you a better idea what bike really fits you!
4 months ago
User profile - Andre Kraybill.
Andre Kraybill
Great quality of bikes as well as a professional, kind sales staff. Informative also.
7 months ago
User profile - Don Schaffner.
Don Schaffner
Always get great customer service, staff is always friendly and never tries to sell you anything you dont want or need.
7 months ago
User profile - Ricardo Aguilar.
Ricardo Aguilar
Excellent customer service throughout my purchase experience. Kudos to Rob, Matt, Ben and Shannon for their assistance, expertise and advice as I purchased an excellent gravel bike from Trek of Lancaster..
7 months ago
User profile - Marcus Hinson.
Marcus Hinson
This place is extremely friendly and everyone is so like able here. Definitely recommend them for sure
7 months ago