4.9 rating out of 462 reviews
J A G
I decided to stop at the Trek store in Lancaster. I was actually on my way to another bike retailer.
But I just had to stop and check out a Trek.
Rob was so friendly and knowledgeable and so super sweet.
He helped me find a bike that worked for my needs.
And I didn't break the bank.
Rob and Matt make a great team.
I had a very pleasant experience shopping for a new bike.
No pushy sales crap. Great selection.
Great location.
Thanks guys for helping me find the bike of my dreams! :)
Gregory Zarrillo
Wonderful products and amazing and helpful staff!
Joe Barnes
The quick turnaround to get my bike back on the trail all summer. Thanks Matt
Ann Seitz-Brown
Both bikes were serviced the same day we brought them in.
DJ Gains Bond
Everytime I have a situation, I call Rob & Matt up or go into the store and it's handled promptly and with excellence. I absolutely adore those guys. They almost make me want to work there. Trek, nice touch with the finishing tape (if that's what it's called) with the trek stamp.
Donald Hess
Lanc Trek Techs are the greatest.
Coco Vale
They were very helpful to me. My bike seat clamp broke while I was packing for the beach. They found me a replacement and installed it for me along with a mirror so I could keep an eye on my child riding behind me. Wonderful, helpful and kind!
Roger Strause
Great sales and service staff!!
Karlee Smith
Staff is very friendly and helpful. They placed the order for my bike and within 3 days they had it all ready for me.
Andrea Riefenstahl
George was amazing! I previously bought from TREK many years ago. I wanted to buy the same bike because it was comfortable. George found a discounted bike similar to my old one and outfitted it with a water bottle, odometer, and kickstand in minutes. I was able to leave the Lancaster store with my new bike and ride that day. George accepted my old bike to donate to CommonWheel. That made it really simple to pass this bike that was so good onto someone else else.