4.8
rating out of  371  reviews
343
8
1
2
17
User profile - Steven Hsia.
Steven Hsia
Nathan was outstanding. He helped me solve my problem in 10 minutes through his knowledge of products and is a great consultant!
2 weeks ago
User profile - Jenny Wong.
Jenny Wong
So appreciative of Jo and the rest of the team. Thanks for the lovely bike!
2 weeks ago
User profile - Doug Reynolds.
Doug Reynolds
I was on the doorstep when Trek opened, for an urgent job. No rear brakes. Even though they were busy, they kindly took my bike in, sorted the problem and contacted me after lunch for a pick up. Pleasant staff and, whilst this was my first visit for workshop, although I had shopped there a couple of times, I will go back for sure. Thank you guys.
3 weeks ago
User profile - E M.
E M
Nathan was really attentive and recommended excellent products. He listened to our requirements and recommended products accordingly. He explained the difference between products and why he recommended certain above other as per our requirements. He was not pushy and stepped away to allow us to discuss it and make up our own minds. We also liked that the shop opened at 9AM. Highly recommend QV and its staff.
a month ago
User profile - Radin Raihanda.
Radin Raihanda
Excellent service from the staff
a month ago
User profile - Tania.
Tania
Friendly, knowledgeable, great service. It’s why I keep coming back!
a month ago
User profile - 藤原匠人です.
藤原匠人です
初めての口コミです! とてもいいお店です✨✨ みなさん、自転車関連はぜひここの店で!!!
2 months ago
User profile - Phillip Noble.
Phillip Noble
Helped me solve a problem quickly and efficiently.
2 months ago
User profile - Mo Timms.
Mo Timms
Cycles Galleria QV have taken care of me since 2020 when I bought my Trek Remedy, Bontrager shoes & 100% sunnies. 4 years on & 2 days back, they took care of me again when I purchased my new Trek Roscoe 8, New floor pump finally & a cool selection of Rapha threads all @ a pretty damn competitive price. I’m sure I annoyed them with 100 questions about each product but they were super chill & professional throughout the whole experience. 5 stars, A & full marks all around from me. You all deserve it & hope you have a great 2025
2 months ago
User profile - Fabio Cattafi.
Fabio Cattafi
always come in here to get my bike looked after super friendly and efficient
2 months ago
User profile - Kuber Raj.
Kuber Raj
Quality and great customer service still prevail since the bygone era of the OG Cycles Galleria. Will Trek (pun intended) all the way to the QV store to receive top tier service. Satellite stores like Ringwood/Eastland and Knox don't acknowledge me whenever I visit.
2 months ago
User profile - Jason Woolmer.
Jason Woolmer
The staff here are FANTASTIC. Uber polite and respectful, don't make you feel stupid when you ask stupid questions, they offer great advice on all things bikes. They are unbelievably accommodating when it comes to servicing and repairs. I cannot recommend Nathan, Joe and team highly enough.
2 months ago
User profile - Bart.
Bart
I felt comfortable at this store. The service was very attentive and thorough.
3 months ago
User profile - Marshall Henderson.
Marshall Henderson
no job to small. Will take on small jobs same day. had no problems and good price.
4 months ago
User profile - Morgan Williams.
Morgan Williams
Look for the guy with the beard - he’s super helpful
4 months ago
User profile - Narong Thaipun.
Narong Thaipun
Love my new bike and the team that looked after me
4 months ago
User profile - Joe Lewis.
Joe Lewis
Been here twice now and both times they understood what I was trying to do and quickly found the best solution, all in a friendly and relaxed manner. A
5 months ago
User profile - Eric Black.
Eric Black
Super friendly and helpful staff
5 months ago
User profile - Vic Grosjean.
Vic Grosjean
Harry was the most helpful employee I have met in my life, he is only 16 but so knowledgeable already and very patient. I had lots of issues with my bike and he was able to explain everything in a very clear meaningful way. He truly deserves a pay rise!
5 months ago
User profile - Alexandre Mouton.
Alexandre Mouton
Visited for the first time the store to get new tubeless tyres. Found the right ones on sale. Jayden and Joseph provided me with a direct affordable service on the same day, educating me about the right way to do it. Definitively recommended!
5 months ago
20