Antonio Lima
Amazing people! The products are great, the service is awesome, but the people are amazing!!!
Daniel Dienes
Excellent service.
Bill Catong
Have shopped a few times at Cycles Galleria QV and the staff are always great and helpful
Nathan James
Really can't recommend the team at Cycles Galleria/Trek QV high enough. Awesome service from all the team each time I've been in there. Most recently Shaun helped me out with the saddle from my Fuel EX that had come apart and he went out of his way to replace it for me.
Chong Yoong-Shern
A shop with helpful staff that don’t up sell or coerce you into buying things that you don’t need. That’s what makes a good bike shop and Cycles Galleria is one. They also have a good range of cycling kit and bikes from Trek for all types of riding.
Vivek Chaudhary
Shaun! Amazing.
Jack Highnam
Very helpful and friendly team. Great advice on buying new tires.
Haz Films
Visited Cycles Galleria QV last week and found the staff to be super friendly and the store to be very neat and well stocked! Overall a great experience and can highly recommend popping in :)
Gennaro Tour Leader
Definitely 5 stars
I have been recently to Cycle galleria in QV just to ask a replacement for my touring bike
the big guy with beard (don’t remember the name ...EDIT: apparently called Shaun) was very helpful and did his best to find the piece.
He called several trek shops in Melbourne to ask for me and gave me a long list of possible place to find it.
super friendly and I did not feel pressure to buy something. just really helpful, which makes me want to buy something. =good salesman!
I found the piece in another Trek store but many thanks to you beard man.
Gennaro
Stephen Ikin
Service is excellent. Knowledgeable support and keen to help.
Deborah Cook
My new Trek Emonda SLR 7 continues to inspire me. No issues noticed by me or by the service team at it’s first check up after 6 weeks use. I will probably use another Trek service site in future for ease of access from country Victoria, but will be sorry not to see the team at QV who have looked after me well
Jason Berman (Dutch Law)
I broke a spoke on the way to work and left my bike with the CG Team to fix. Fix it they did with no fuss and at a fair price. Thank you!
Isa Hamzah
Incredible customer service with help appearing whenever you need it. A delighter was staff going out of their way recommending solutions not available in their stores, and even being apologetic about it.
Syed Alyahya
Excellent customer service. I had a minor issue with an order for parts and it was dealt with swiftly and professionally. I’ve always had a good experience with Cycles Galleria to date and this positive experience has prompted me to put ina good review. Keep up the good work!
Frank Jansen
I have found the team at the QV store to be accommodating. My 'pro-care' service was easily booked and undertaken. Their timing for delivery and service work has been pretty accurate
Jasmine Vincent
My second TREK Domane from Cycles Galleria Artemis Lane and the service level is consistently great! Nate was very patient and helpful, ensuring that we get the right size bike and components based on the measurements from my bikefitter. Thanks also to Shaun for the lovely photo!
Glenn Bowden
Absolutely pleasure dealing with the crew at Cycles galleria. Nice to have friendly, knowledgable and helpful customer service and mechanics.
Eddie Liew
Warm and friendly customer service.
Louis Green
Customer service is fantastic, Nate is the best - he even fitted new pedals for me after I busted my old plastic ones and I was on me way! Will be back when I need.
Jay Iza
Great service, friendly and covid safe
