Deborah Cook
My new Trek Emonda SLR 7 continues to inspire me. No issues noticed by me or by the service team at it’s first check up after 6 weeks use. I will probably use another Trek service site in future for ease of access from country Victoria, but will be sorry not to see the team at QV who have looked after me well
Jason Berman (Dutch Law)
I broke a spoke on the way to work and left my bike with the CG Team to fix. Fix it they did with no fuss and at a fair price. Thank you!
Isa Hamzah
Incredible customer service with help appearing whenever you need it. A delighter was staff going out of their way recommending solutions not available in their stores, and even being apologetic about it.
Syed Alyahya
Excellent customer service. I had a minor issue with an order for parts and it was dealt with swiftly and professionally. I’ve always had a good experience with Cycles Galleria to date and this positive experience has prompted me to put ina good review. Keep up the good work!
Frank Jansen
I have found the team at the QV store to be accommodating. My 'pro-care' service was easily booked and undertaken. Their timing for delivery and service work has been pretty accurate
Jasmine Vincent
My second TREK Domane from Cycles Galleria Artemis Lane and the service level is consistently great! Nate was very patient and helpful, ensuring that we get the right size bike and components based on the measurements from my bikefitter. Thanks also to Shaun for the lovely photo!
Glenn Bowden
Absolutely pleasure dealing with the crew at Cycles galleria. Nice to have friendly, knowledgable and helpful customer service and mechanics.
Eddie Liew
Warm and friendly customer service.
Louis Green
Customer service is fantastic, Nate is the best - he even fitted new pedals for me after I busted my old plastic ones and I was on me way! Will be back when I need.
Jay Iza
Great service, friendly and covid safe
Tim Claeys
Great service... I just picked up an old bike box for travelling, the staff were super helpful!!
ARF
Friendly and helpful staff. Good products with good after care on bikes.
Domonic Motto
Excellent service as always. Highly recommended.
Kerrie Thornhill
Process of ordering the bike I purchased for my grand daughter to the delivery of the order when I wasn't able to be home - the boys dropped the bike around to where I was working.
Nick Timson
I was greeted by Harrison who was helpful and honest in his approach, we agreed on a bike and I placed an order - really good honest customer service.
Douglass Smith
Great service and educational for someone learning bike care
Paul Petridis
Great online and customer service at pick up. Thanks
Sam Kiokakis
Great service in COVID times. Answered all my questions and made over the phone purchase simple and painless.
Peter Mizera
Great friendly service and knowledgeable staff. this is my 2nd bike purchase!
Abdul Holou
Great bike and excellent customer service
