Jules Ius
I always have a great time here. My ebike was booked in for a firmware update today (I know, right?) and I got an SMS less than 2 hours later saying it was complete. They even did a quick ProCare tune-up and let me know to keep an eye on my front brake wear. The staff are super friendly and helpful and everything in the store is shiny clean.
I'll keep coming back as long as this shop is around.
Peter Curtin
Great shop, its my 1 stop shop. Staff good, Shaun knows his stuff
Al Morkans
Jus had a Pro-Service done on my Trek. Great work - the bike is back to its crisp and smooth best. Very helpful and friendly staff.
Narelle Beurle
Thank you CG team. After receiving an email from CG yesterday with reminder that your still open to service bikes, I jumped straight online and booked a service for my second bike that I used on my trainer. I booked the service for the next day, Friday at CG Bourke st, as that option was available. I took my bike into work, and then walked down to Bourke St store only to find it closed! A sign on the door suggested calling the QV store who were open. Dave answered my call, and after explaining the situation he was immediately apologetic for the inconvenience and suggested I could bring the bike to QV and he can fit me in for a service. Whilst it was further away, I proceeded to walk over. I booked in for a general service and only one small cable required replacement. I was called by the store about the cable to get my approval for the $ before proceeding, and then got a message to say the bike was ready. The contactless pickup worked well also. Great work. Having received purchased a Cannondale Topstone one gravel bike from the store a few weeks ago, which was recommended by Nathan at the Galleria store, I am really impressed with the service, knowledge, range and overall excellent experience. thanks team. now my go to bike store! Narelle Beurle
Carlos Enrique Barcenas
Great, friendly and helpful services by Angus at the QV shop
sgrenda1
Very friendly service and got me going after my chain broke. I was very grateful for this and they were genuinely happy to help.
Yeti Man
My only bike shop in Melbourne. Quality bikes and backed by the best customer service. Their technical service is second to none Highly recommended!
Thom Cochrane
Love the friendly and personal service at the store - thanks team!
Robert Angel
Fantastic experience here. Customer service by Amelia was first class. Amelia is knowledgeable, very helpful and patient.
Some of the items I wanted were only stocked in other locations but that was sorted effortlessly.
Just purchased a Cannondale Synapse Carbon Ultegra having tried several sizes and alternatives...all sized and prepped for test rides with no time or sales pressure.
I recommend this store and commend Amelia.
Danny Wade
Support local, good service. Get advice from experts - not a chat bot! They know their stock well. Ready to help and advise.
Ben Keith
Great service, friendly and helpful staff.
Cecilia Milagro Bravo Huaynates
The service was really great. I was offered plenty of variety in the pieces I was looking for my bike and the people in the store are very friendly
Mal C
I’ve purchased from this store twice and both times the help was fantastic. Great advice you can trust. Take the time to explain products and are a real good help.
Patrick
Fantastic experience from start to finish when purchasing a Trek Roscoe 7, looked after well by the team at QV & a great range in store.
Ricardo Mendoza
Fantastic and awesome service. I highly recommend the professionalism of QV staff to all prospective clients....more power QV staff!
tflynn124
I took my Trek Domane ALR 4 to the QV store for a procare service and the guys went above and beyond my expectations, very professional.
Alexander Hammond
Helpful workshop team. Sean went above and beyond to be helpful.
Nickie Gibson
Great service and advice. Super engaged staff. Best in the business!
Luke Stephenson
Almost felt like a new bike day after getting my old bike serviced at Cycles Galleria. Thanks
Rhonda Crerar
Staff were great, as a non rider they helped me with everything I needed to know to get me on a bike.. just rode it home and am very happy with my new Tern foldable bike.
