Tim Claeys
Great service... I just picked up an old bike box for travelling, the staff were super helpful!!
ARF
Friendly and helpful staff. Good products with good after care on bikes.
Domonic Motto
Excellent service as always. Highly recommended.
Kerrie Thornhill
Process of ordering the bike I purchased for my grand daughter to the delivery of the order when I wasn't able to be home - the boys dropped the bike around to where I was working.
Nick Timson
I was greeted by Harrison who was helpful and honest in his approach, we agreed on a bike and I placed an order - really good honest customer service.
Douglass Smith
Great service and educational for someone learning bike care
Sam Kiokakis
Great service in COVID times. Answered all my questions and made over the phone purchase simple and painless.
Peter Mizera
Great friendly service and knowledgeable staff. this is my 2nd bike purchase!
Abdul Holou
Great bike and excellent customer service
Ari Melican
Very helpful, provided alternative solutions when something was not in stock. Staff made covid-safe shopping feel easy.
Wendy & Eric Foster
A great effort by Cycles Galleria. I ordered my bike online last Friday and it was delivered to my home in regional Vic the following Monday. delivery by one of the CG team who was very helpful. many thanks Damian. fantastic guys. You’ve won me as a supporter of CG. Cheers Eric Foster
M D / D
Spoke with Nathan, great service over the phone throughout these hard times and was super accomodating and answered all questions i had.
Amazing customer service and will be back again for any future bike needs!
Joyce Gibson
Very happy with the service I get from these guys.
Steve Chaz Photography
These guys are great. I bought my Trek Excalibur 7 at Brunswick East via click & collect, last minute I wanted some extras and nothing was too much trouble. Great service and I'll definitely be back for all my bike needs in the future
Jules Ius
I always have a great time here. My ebike was booked in for a firmware update today (I know, right?) and I got an SMS less than 2 hours later saying it was complete. They even did a quick ProCare tune-up and let me know to keep an eye on my front brake wear. The staff are super friendly and helpful and everything in the store is shiny clean.
I'll keep coming back as long as this shop is around.
Peter Curtin
Great shop, its my 1 stop shop. Staff good, Shaun knows his stuff
Al Morkans
Jus had a Pro-Service done on my Trek. Great work - the bike is back to its crisp and smooth best. Very helpful and friendly staff.
Narelle Beurle
Thank you CG team. After receiving an email from CG yesterday with reminder that your still open to service bikes, I jumped straight online and booked a service for my second bike that I used on my trainer. I booked the service for the next day, Friday at CG Bourke st, as that option was available. I took my bike into work, and then walked down to Bourke St store only to find it closed! A sign on the door suggested calling the QV store who were open. Dave answered my call, and after explaining the situation he was immediately apologetic for the inconvenience and suggested I could bring the bike to QV and he can fit me in for a service. Whilst it was further away, I proceeded to walk over. I booked in for a general service and only one small cable required replacement. I was called by the store about the cable to get my approval for the $ before proceeding, and then got a message to say the bike was ready. The contactless pickup worked well also. Great work. Having received purchased a Cannondale Topstone one gravel bike from the store a few weeks ago, which was recommended by Nathan at the Galleria store, I am really impressed with the service, knowledge, range and overall excellent experience. thanks team. now my go to bike store! Narelle Beurle
Carlos Enrique Barcenas
Great, friendly and helpful services by Angus at the QV shop
sgrenda1
Very friendly service and got me going after my chain broke. I was very grateful for this and they were genuinely happy to help.
