Devinia Au
Exceptional customer service at Cycles Galleria Artemis Lane Bike Shop Melbourne. A big thank you to Amelia for customer service that I could not fault - professional, prompt service, friendly and knowledgeable. I'll definitely be back!
Eddwintton Lao
The experience was awesome!!! Customer service on point :)
Fab Maselli
Excellent Service!
Nathan and Seb were extremely knowledgeable, attentive and pleasant to deal with.
Thanks guys!
statchubo
Excellent customer service, knowledge & recommendations from Zach at the QV store.
I had previously visited one of their other stores (didn’t realise they have multiple stores) & was not impressed by the lack of customer acknowledgement by staff there, however this may have been due to it being later in the day & both staff members may have been completing bike servicing tasks, not sure?
Short version is, very satisfied with the service from Zach at the QV store.
Hunter Csihar
Friendly staff and amazing bikes. Definitely going there again
Paula Mejia
Great service. The staff is stunning
predrag mincic
great service
Ramy Najmeddine
great service, great advice, friendly staff and will definitely shop there for further accessories for my new MTB. Thank you.
Stuart Boyd
Super helpful, quality service. 10/10 would use again.
Matt Golding
Great experience purchasing a new bike at Cycles Galleria. Five stars!
Mick James
I just called in on spec today to ask a question about helmet options for a 13 month old. The advice from the guy who served me was really helpful and to the point. He gave me two clear options but was insistent about head size being really important and clarified the pros and cons of the two options. Once I'd clarified the details with my wife over the phone, as she could could do a quick measurement of junior's bonce, I felt compelled to go back and make the purchase with them. Great service. Will be back.
HA Orica
All the staff in the store were excellent and helpful. We took the delivery of our bike at closing time and realised that there was a minor issue after we left the store. Went back to the store (they were almost closed) but they went ahead, opened the door and fixed all the issues and we left happy face. Happy Days The story is just not about buying a bike and getting good customer service but the attitude and professionalism of the staff. Thumbs Up !
Ash
Staff are super helpful and really knowledgable. Highly recommend
Al Kamino
Great customer service. Daniel did great by helping me choose the right bike for my requirements.
Devin Clark
The team were super helpful and patient. The whole transaction was really positive.
Khuong Le
Love my new Madone SL6 Disc! Guys are CG great! Wonderful Service which made the decision to purchase easy! thanks!
Matt C
Great service and people, great range, well done and thankyou!
Jim Cussen
Purchased my new Domane from the QV store earlier this year and was very impressed with the experience. Been back several times since and feel like I am a friend more than a customer. Ten out of ten.
Matthew Perrin
Very helpful and friendly - love my new ‘21 EX8.
Thanks for convincing me to buy it Jack Pender from Camberwell store, and Nathan for taking purchase and doing set up at Burke at city store
Chris Ras
There's a reason I've been shopping with Robin and his team for 10 years or more. Exemplary service, friendly staff and a product selection that pretty much always has what I need (and can usually get it, if not). CG went through a patch where customer service did actually take a disappointing dive - I'm talking 5-6 years ago - but those issues are a thing of the past. Highly recommended.
