4.8
rating out of  386  reviews
356
9
1
2
18
User profile - Yeti Man.
Yeti Man
My only bike shop in Melbourne. Quality bikes and backed by the best customer service. Their technical service is second to none Highly recommended!
4 years ago
User profile - Thom Cochrane.
Thom Cochrane
Love the friendly and personal service at the store - thanks team!
4 years ago
User profile - Robert Angel.
Robert Angel
Fantastic experience here. Customer service by Amelia was first class. Amelia is knowledgeable, very helpful and patient. Some of the items I wanted were only stocked in other locations but that was sorted effortlessly. Just purchased a Cannondale Synapse Carbon Ultegra having tried several sizes and alternatives...all sized and prepped for test rides with no time or sales pressure. I recommend this store and commend Amelia.
4 years ago
User profile - Danny Wade.
Danny Wade
Support local, good service. Get advice from experts - not a chat bot! They know their stock well. Ready to help and advise.
4 years ago
User profile - Ben Keith.
Ben Keith
Great service, friendly and helpful staff.
4 years ago
User profile - Cecilia Milagro Bravo Huaynates.
Cecilia Milagro Bravo Huaynates
The service was really great. I was offered plenty of variety in the pieces I was looking for my bike and the people in the store are very friendly
4 years ago
User profile - Mal C.
Mal C
I’ve purchased from this store twice and both times the help was fantastic. Great advice you can trust. Take the time to explain products and are a real good help.
4 years ago
User profile - Patrick.
Patrick
Fantastic experience from start to finish when purchasing a Trek Roscoe 7, looked after well by the team at QV & a great range in store.
4 years ago
User profile - Ricardo Mendoza.
Ricardo Mendoza
Fantastic and awesome service. I highly recommend the professionalism of QV staff to all prospective clients....more power QV staff!
4 years ago
User profile - tflynn124.
tflynn124
I took my Trek Domane ALR 4 to the QV store for a procare service and the guys went above and beyond my expectations, very professional.
4 years ago
User profile - Alexander Hammond.
Alexander Hammond
Helpful workshop team. Sean went above and beyond to be helpful.
4 years ago
User profile - Nickie Gibson.
Nickie Gibson
Great service and advice. Super engaged staff. Best in the business!
4 years ago
User profile - Luke Stephenson.
Luke Stephenson
Almost felt like a new bike day after getting my old bike serviced at Cycles Galleria. Thanks
4 years ago
User profile - Rhonda Crerar.
Rhonda Crerar
Staff were great, as a non rider they helped me with everything I needed to know to get me on a bike.. just rode it home and am very happy with my new Tern foldable bike.
4 years ago
User profile - Devinia Au.
Devinia Au
Exceptional customer service at Cycles Galleria Artemis Lane Bike Shop Melbourne. A big thank you to Amelia for customer service that I could not fault - professional, prompt service, friendly and knowledgeable. I'll definitely be back!
4 years ago
User profile - Eddwintton Lao.
Eddwintton Lao
The experience was awesome!!! Customer service on point :)
4 years ago
User profile - Fab Maselli.
Fab Maselli
Excellent Service! Nathan and Seb were extremely knowledgeable, attentive and pleasant to deal with. Thanks guys!
4 years ago
User profile - statchubo.
statchubo
Excellent customer service, knowledge & recommendations from Zach at the QV store. I had previously visited one of their other stores (didn’t realise they have multiple stores) & was not impressed by the lack of customer acknowledgement by staff there, however this may have been due to it being later in the day & both staff members may have been completing bike servicing tasks, not sure? Short version is, very satisfied with the service from Zach at the QV store.
4 years ago
User profile - Hunter Csihar.
Hunter Csihar
Friendly staff and amazing bikes. Definitely going there again
4 years ago
User profile - Paula Mejia.
Paula Mejia
Great service. The staff is stunning
Review photo
4 years ago
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