4.8
rating out of  386  reviews
356
9
1
2
18
User profile - predrag mincic.
predrag mincic
great service
4 years ago
User profile - Ramy Najmeddine.
Ramy Najmeddine
great service, great advice, friendly staff and will definitely shop there for further accessories for my new MTB. Thank you.
4 years ago
User profile - Stuart Boyd.
Stuart Boyd
Super helpful, quality service. 10/10 would use again.
4 years ago
User profile - Matt Golding.
Matt Golding
Great experience purchasing a new bike at Cycles Galleria. Five stars!
4 years ago
User profile - Mick James.
Mick James
I just called in on spec today to ask a question about helmet options for a 13 month old. The advice from the guy who served me was really helpful and to the point. He gave me two clear options but was insistent about head size being really important and clarified the pros and cons of the two options. Once I'd clarified the details with my wife over the phone, as she could could do a quick measurement of junior's bonce, I felt compelled to go back and make the purchase with them. Great service. Will be back.
4 years ago
User profile - HA Orica.
HA Orica
All the staff in the store were excellent and helpful. We took the delivery of our bike at closing time and realised that there was a minor issue after we left the store. Went back to the store (they were almost closed) but they went ahead, opened the door and fixed all the issues and we left happy face. Happy Days The story is just not about buying a bike and getting good customer service but the attitude and professionalism of the staff. Thumbs Up !
4 years ago
User profile - Ash.
Ash
Staff are super helpful and really knowledgable. Highly recommend
4 years ago
User profile - Al Kamino.
Al Kamino
Great customer service. Daniel did great by helping me choose the right bike for my requirements.
4 years ago
User profile - Devin Clark.
Devin Clark
The team were super helpful and patient. The whole transaction was really positive.
4 years ago
User profile - Khuong Le.
Khuong Le
Love my new Madone SL6 Disc! Guys are CG great! Wonderful Service which made the decision to purchase easy! thanks!
4 years ago
User profile - Matt C.
Matt C
Great service and people, great range, well done and thankyou!
4 years ago
User profile - Jim Cussen.
Jim Cussen
Purchased my new Domane from the QV store earlier this year and was very impressed with the experience. Been back several times since and feel like I am a friend more than a customer. Ten out of ten.
4 years ago
User profile - Matthew Perrin.
Matthew Perrin
Very helpful and friendly - love my new ‘21 EX8. Thanks for convincing me to buy it Jack Pender from Camberwell store, and Nathan for taking purchase and doing set up at Burke at city store
4 years ago
User profile - Chris Ras.
Chris Ras
There's a reason I've been shopping with Robin and his team for 10 years or more. Exemplary service, friendly staff and a product selection that pretty much always has what I need (and can usually get it, if not). CG went through a patch where customer service did actually take a disappointing dive - I'm talking 5-6 years ago - but those issues are a thing of the past. Highly recommended.
5 years ago
User profile - Richie Revell-Wareham.
Richie Revell-Wareham
Reasonably priced stock, good range of gear, friendly and helpful staff. An example of an excellent and modern bike shop.
5 years ago
User profile - Dennis Petruszka.
Dennis Petruszka
I purchased the last size 52 920 tourer in Australia recently and was incredibly fortunate to receive the service of Bradley. It was my most expensive bike purchase so I was naturally apprehensive but the attention I received was informative, professional and friendly. I’d have no hesitation in recommending CG to any prospective buyer.
5 years ago
User profile - Paula Moyano Sánchez.
Paula Moyano Sánchez
Very nice staff, well located, nice shop. I had to come back up to four times and always the same nice and patient guy helped me. ¡Gracias! Thanks!
5 years ago
User profile - Greg Kelaart-Courtney.
Greg Kelaart-Courtney
Fantastic service, expert advice. No heavy handed upsell.
5 years ago
User profile - Natasha Stoikos.
Natasha Stoikos
I'm not much of a cycling guru, so nervously went to take my bike in after having some issues. I didn't feel judged walking into the store - I have a very cheap bike with multiple spare parts! But the team were calm, took the time to explain things to me and kept it in the budget I wanted! Rides a treat now. Thanks team
5 years ago
User profile - Gabriela Bodnarova.
Gabriela Bodnarova
Went in to buy couple of bikes today. Great service, Daniel was very patient and accommodating with all our requests and questions. Couldn't have picked a better shop to buy the bikes from!
5 years ago
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