jono camm
Really got me out of a Jam. I was in a pretty stuck situation with no money. They solved my problem on a promise. Forever indebted.
Peter Joseph
Been in twice and found these guys great to deal with
Terence
Chanced upon the QV outlet during my trip to Melbourne 2 weeks ago. Wanted to purchase the new WaveCel helmet but outta stock. Staff was very helpful to check if theres stock in other outlets and even brought it down to QV. Left with a happy purchase and very satisfied with good service.
Maxi Y
Just had my first trek bike today. Nice experience
Dineth Wijetunga
I came in today to get a puncture fixed. Staff was super helpful with getting me sorted as soon as possible and were very polite in the process. Much appreciated!
Mark Ivory
Worked in a few bicycle shops over the years as a mechanic. Bought a friend in who needed some advice with Women's fitting and other general information. Caitlyn covered all the bases and went the extra mile to make sure she understood everything and felt welcome. Very Impressed, how to get repeat business 101 right there.
Nicholas Gysen
What an amazing in-store experience!
The QV team did a fantastic job taking me through the different variations of the bike I was after and the wide range of accessories to go with it.
I’m in love with the new bike and I’ll definitely be coming back to CG QV for all my cycling needs in the future.
Justin Foot
Great range of cycling accessories and excellent service. I purchased a new saddle, and they fitted it for me on the spot.
Geoff Donohue
I had my trek domane serviced by the team at QV for the first time. Bike ride much better after; service was friendly and efficient. Have since taken my bike back to them for a warranty item fix (unrelated to the service) and again they were prompt and friendly. This is my new go to service bike shop. Thanks
James Ward
Fantastic experience here today, really helpful and friendly staff. Highly recommended
John Collins
Bought some shoes and realised my cleats (bought elsewhere) didn't come with the required backplate .Went in and Jimmy not only gave me the part but fitted the cleats all free of charge . Great experience with the store
Pip Wherrett
Came in with a broken chain, needed it fixed to get to an appointment - these guys had it sorted within 10 minutes with no issues, and given the situation great value for money. Friendly and effective service, would recommend highly.
(Trek Powerfly 5, 2017 model)
K Lee
Fantastic service. Staff are very helpful
Adam Walker
Two months ago I visited Cycles Galleria QV, after struggling to find a suitable endurance road bike at other bike shops. Within two minutes of browsing the bikes at Cycles Galleria, staff member Danny had spotted me and offered his assistance. I gave Danny my requirements and price range (carbon fibre frame, endurance geometry,
Cath Stephensen
I've been using Cycles Galleria for picking up new bike items, servicing and recently, purchasing a new bike, for the past 2 years. They have always been courteous, accurate with their pricing and meticulous with their servicing. It's a pleasure to go in there.
zcong
Thanks Jimmy, I had an excellent experience here to get my first road bike ever!
Yeng Hooi Tan
Jimmy was really good in explaining the types of bikes and which bike he thinks best suits my riding style. He also took time to go through the bike fit and explain on how to use the clipless pedals that I brought in from elsewhere. Very satisfied with the level of customer service. Would recommend coming here
Jasmine Outside
Love, love Cycles Galleria at QV! All the staff are warm, helpful and knowledgeable. Big shoutout to Jimmy who was spot on in his recommendation on my first road bike. He fitted the bike to my long-legs-short-torso body and the result is spectacular! This is the first bike where I don’t have shoulder aches even after riding 40km. He was also very patient in making adjustments to my bike cockpit so that the gears I need (bell, phone, Wahoo) are easily accessible and aesthetically pleasing. I was so happy with Jimmy’s service that I went back to buy a second bike from him and his recommendation was spot on again! The store’s accessories selection is also very wide and this is definitely my go to bike store.
Brett Sinclair
Great service. Purchased a bike a few years ago and they’ve always been awesome dealing with any support issues.
Pranith AB
Great store with exemplary customer service
