Jon Olsen
Staff in this shop are brilliant, could not have been more welcoming, knowledgeable and helpful. Would 100% recommend going here for any bike/ride purchase or just general chat.
Stephen Moodie
Friendly, knowledgeable and helpful staff.
Needed some more lights for my new bike, the team at QV helped me find just what I needed.
Thanks QV Trek Team
Makruud Makruud
Kind, practical, unpretentious bike shop. Good quality bikes and awesome customer service - whether you know a little or a lot :-)
Luke van Ryn
Quick service, staff know their kit and are good for a yarn.
Greg Wheeler
Friendly and helpful service, definitely recommend.
Sylvain Lemay Lemay
Bonjour à toute l'équipe et en particulier à Stephen ! En visite à Melbourne via le Canada, nous sommes passés à la boutique de vélo et j'ai acheté un cuissard. Merci à l'équipe super sympathique pour l'écoute et les bons conseils .
Sylvain.
Mariela Soto
The staff are genuinely interested in speaking to the costumers. I was really impressed.
Nick Doyle
Had a pedal break on the way to work … these guys had the pedals I needed, high quality for a good price (as good as I got cheapies off Amazon) …. Fitted for free … although the gentle ribbing about riding a specialized was completely uncalled-for
Brad Davis
Super friendly folks. Very knowledgeable about bikes and biking. Good variety of products in stock. Great store.
Kim Talbot
The empathy and compassion I received from the team here after I got hit by a car with my bike in the rain made my week and restored my faith in humanity a bit. They fixed what was wrong with my bike and did a safety check of the bike at no cost to me. Truly incredible service and completely unexpected.
Their care contributed massively to my ability to get home safely and with minimal stress on top of what was a shocking start to the day.
Thank you guys, I'm very grateful and will be bringing my bike back to you whenever I need a service
Valent Besley
Have lots of good times in the shop, so big and have great tempting collection
Their staff are also very nice and friendly
The location is so easy to get
Cheers
Treena Roos
My husband loves his new Trek Madone and the great service from intro to test ride to purchase.
Annie L
They changed my punctured tyre on my e-bike quickly and easily. I got a message about 35 minutes later saying it had been repaired. The staff were lovely and gave helpful advice.
tian zheng
I recently visited the Trek Bicycle QV shop, and it was a great experience! The customer service was amazing, especially from Nathan. He was super knowledgeable and really patient with all my questions, which made me feel comfortable. The shop has a friendly vibe, and the staff truly cares about helping you find what you need. If you are new to riding, I highly recommend going to this shop! I can’t wait to join the upcoming coffee ride!
Martin Boyle
Had a minor bike breakdown on my commuter bike, took into Trek and they fixed it for free using their specilised tools. Very friendly service, generous with their time, highly recommended.
Nathan Atherfold
Very friendly staff with excellent customer service and aftercare
Chris Mullins
Dropped my bike off for a service. Great customer service, quick turn around and my bike feels and looks amazing afterwards. Thank you!
Rob Lourey
Nice store, friendly professional staff, good range of products.
Archibald Jacobs
Nathan from Trek looked after us by kindly making some minor adjustments and inflating our tyres free of charge and with a smile. What a lovely team, highly recommend dropping by for all bike stuff!
Ronald McCoy
Trek Bicycle shops are great, but this was the first time I visited Melbourne QV. The service was absolutely amazing, knowledgeable and the staff were fantastic. They did a great job, and I was really surprised how quickly they did it. Nothing was too much trouble, and that’s why I really like this company. In future, I’ll be coming here all of the time. This shop is highly recommended – you cannot go wrong!
