Nicholas Gysen
What an amazing in-store experience!
The QV team did a fantastic job taking me through the different variations of the bike I was after and the wide range of accessories to go with it.
I’m in love with the new bike and I’ll definitely be coming back to CG QV for all my cycling needs in the future.
Justin Foot
Great range of cycling accessories and excellent service. I purchased a new saddle, and they fitted it for me on the spot.
Geoff Donohue
I had my trek domane serviced by the team at QV for the first time. Bike ride much better after; service was friendly and efficient. Have since taken my bike back to them for a warranty item fix (unrelated to the service) and again they were prompt and friendly. This is my new go to service bike shop. Thanks
James Ward
Fantastic experience here today, really helpful and friendly staff. Highly recommended
John Collins
Bought some shoes and realised my cleats (bought elsewhere) didn't come with the required backplate .Went in and Jimmy not only gave me the part but fitted the cleats all free of charge . Great experience with the store
Pip Wherrett
Came in with a broken chain, needed it fixed to get to an appointment - these guys had it sorted within 10 minutes with no issues, and given the situation great value for money. Friendly and effective service, would recommend highly.
(Trek Powerfly 5, 2017 model)
K Lee
Fantastic service. Staff are very helpful
Adam Walker
Two months ago I visited Cycles Galleria QV, after struggling to find a suitable endurance road bike at other bike shops. Within two minutes of browsing the bikes at Cycles Galleria, staff member Danny had spotted me and offered his assistance. I gave Danny my requirements and price range (carbon fibre frame, endurance geometry,
Cath Stephensen
I've been using Cycles Galleria for picking up new bike items, servicing and recently, purchasing a new bike, for the past 2 years. They have always been courteous, accurate with their pricing and meticulous with their servicing. It's a pleasure to go in there.
zcong
Thanks Jimmy, I had an excellent experience here to get my first road bike ever!
Yeng Hooi Tan
Jimmy was really good in explaining the types of bikes and which bike he thinks best suits my riding style. He also took time to go through the bike fit and explain on how to use the clipless pedals that I brought in from elsewhere. Very satisfied with the level of customer service. Would recommend coming here
Jasmine Outside
Love, love Cycles Galleria at QV! All the staff are warm, helpful and knowledgeable. Big shoutout to Jimmy who was spot on in his recommendation on my first road bike. He fitted the bike to my long-legs-short-torso body and the result is spectacular! This is the first bike where I don’t have shoulder aches even after riding 40km. He was also very patient in making adjustments to my bike cockpit so that the gears I need (bell, phone, Wahoo) are easily accessible and aesthetically pleasing. I was so happy with Jimmy’s service that I went back to buy a second bike from him and his recommendation was spot on again! The store’s accessories selection is also very wide and this is definitely my go to bike store.
Brett Sinclair
Great service. Purchased a bike a few years ago and they’ve always been awesome dealing with any support issues.
Pranith AB
Great store with exemplary customer service
Anaya Latter
I am so so grateful to Cycles Galleria, not only were they incredibly sympathetic and understanding when my two-week old bike got stolen, they sorted me out with a rental to use while they ordered me a new one. Knowledgeable staff who actually ride, good people who are friendly and helpful. I'm also a fan of the lifetime free basic servicing - for those little kinks that can arise from time to time with a commuter cycle. Thank you Cycles Galleria for being such legends when I was deeply depressed by the loss of my brand new bike!
Edwin Cheah
Amazing and friendly people! Pretty happy with my new ride too
Georgia Steele
Amazing service, Love my bike so much I was able to get exactly what I wanted :)
Nick Kramer
The customer service is second to none at Cycles Galleria QV and especially Jimmy who served me. He was sympathetic to my situation and put together a package that suited both my needs and my budget. This is the second time i've brought a bike from this store and is the second time i've had an excellent customer experience. I'll be back for all my future needs. Great work and thanks Jimmy.
Adam Bak
The guys did amazing job. I'm very happy with the advice I got.
Liam P
First time buying a bike a the staff were unbelievably helpful and friendly. Made it all so easy.
