zcong
Thanks Jimmy, I had an excellent experience here to get my first road bike ever!
Yeng Hooi Tan
Jimmy was really good in explaining the types of bikes and which bike he thinks best suits my riding style. He also took time to go through the bike fit and explain on how to use the clipless pedals that I brought in from elsewhere. Very satisfied with the level of customer service. Would recommend coming here
Jasmine Outside
Love, love Cycles Galleria at QV! All the staff are warm, helpful and knowledgeable. Big shoutout to Jimmy who was spot on in his recommendation on my first road bike. He fitted the bike to my long-legs-short-torso body and the result is spectacular! This is the first bike where I don’t have shoulder aches even after riding 40km. He was also very patient in making adjustments to my bike cockpit so that the gears I need (bell, phone, Wahoo) are easily accessible and aesthetically pleasing. I was so happy with Jimmy’s service that I went back to buy a second bike from him and his recommendation was spot on again! The store’s accessories selection is also very wide and this is definitely my go to bike store.
Brett Sinclair
Great service. Purchased a bike a few years ago and they’ve always been awesome dealing with any support issues.
Pranith AB
Great store with exemplary customer service
Anaya Latter
I am so so grateful to Cycles Galleria, not only were they incredibly sympathetic and understanding when my two-week old bike got stolen, they sorted me out with a rental to use while they ordered me a new one. Knowledgeable staff who actually ride, good people who are friendly and helpful. I'm also a fan of the lifetime free basic servicing - for those little kinks that can arise from time to time with a commuter cycle. Thank you Cycles Galleria for being such legends when I was deeply depressed by the loss of my brand new bike!
Edwin Cheah
Amazing and friendly people! Pretty happy with my new ride too
Georgia Steele
Amazing service, Love my bike so much I was able to get exactly what I wanted :)
Nick Kramer
The customer service is second to none at Cycles Galleria QV and especially Jimmy who served me. He was sympathetic to my situation and put together a package that suited both my needs and my budget. This is the second time i've brought a bike from this store and is the second time i've had an excellent customer experience. I'll be back for all my future needs. Great work and thanks Jimmy.
Adam Bak
The guys did amazing job. I'm very happy with the advice I got.
Liam P
First time buying a bike a the staff were unbelievably helpful and friendly. Made it all so easy.
guerrero internacional
great store!
David Kloeber
Great service and experience from ordering to fitting. Special thanks to Jimmy and Ben for their advise and help.
Turbo Head
Trust me, this is not the one you just want to walk pass. The best stuffs with professional knowledge and paitent attitude. You definitely will have a great shopping experience here.
James Stephens
Top-tier, helpful, and know what they doing. CG went to great lengths to put together an excellent custom build. Very happy. Recommend highly.
Rosie McBain
Bob, Martin and Jimmy were all fab: great service, communication and efficiency.
Angelo Krizmanic
Thank you Jimmy!
I purchased my MTB there while visiting Australia and was on a tight schedule to get it ready to take with me on the plane back home. Jimmy and the team knew it needed to be packed ready to ship. I got it home and unpacked it and it was in perfect condition. From a customer service standpoint these guys know the score. From servicing and advice, I cannot fault them on putting my machine together. Ive been back home for 3 weeks now and today I received a mudguard, as promised, in the mail. Well done Cycles Galleria! Well done Jimmy!.
Marian Matthews
Great customer service which went a long way to getting me back on a bike after many years. Thank you for helping me choose a bike that I will not outgrow in twelve months.
Emily Yates
I cannot speak more highly of the staff at Cycles Galleria - QV and Bourke St with special mention to Josh. I was made to feel so welcome every time I entered the store and the crew helped me out so much, always with a smile on their faces. It's been an absolute pleasure buying my bike off you guys and I look forward to seeing you more when I next come in! 100% recommended! :)
Kevin
Good selection and service. Really seemed to know their stuff. Happy with the experience.
