Nick Kramer
The customer service is second to none at Cycles Galleria QV and especially Jimmy who served me. He was sympathetic to my situation and put together a package that suited both my needs and my budget. This is the second time i've brought a bike from this store and is the second time i've had an excellent customer experience. I'll be back for all my future needs. Great work and thanks Jimmy.
Adam Bak
The guys did amazing job. I'm very happy with the advice I got.
Liam P
First time buying a bike a the staff were unbelievably helpful and friendly. Made it all so easy.
guerrero internacional
great store!
David Kloeber
Great service and experience from ordering to fitting. Special thanks to Jimmy and Ben for their advise and help.
Turbo Head
Trust me, this is not the one you just want to walk pass. The best stuffs with professional knowledge and paitent attitude. You definitely will have a great shopping experience here.
James Stephens
Top-tier, helpful, and know what they doing. CG went to great lengths to put together an excellent custom build. Very happy. Recommend highly.
Rosie McBain
Bob, Martin and Jimmy were all fab: great service, communication and efficiency.
Angelo Krizmanic
Thank you Jimmy!
I purchased my MTB there while visiting Australia and was on a tight schedule to get it ready to take with me on the plane back home. Jimmy and the team knew it needed to be packed ready to ship. I got it home and unpacked it and it was in perfect condition. From a customer service standpoint these guys know the score. From servicing and advice, I cannot fault them on putting my machine together. Ive been back home for 3 weeks now and today I received a mudguard, as promised, in the mail. Well done Cycles Galleria! Well done Jimmy!.
Marian Matthews
Great customer service which went a long way to getting me back on a bike after many years. Thank you for helping me choose a bike that I will not outgrow in twelve months.
Emily Yates
I cannot speak more highly of the staff at Cycles Galleria - QV and Bourke St with special mention to Josh. I was made to feel so welcome every time I entered the store and the crew helped me out so much, always with a smile on their faces. It's been an absolute pleasure buying my bike off you guys and I look forward to seeing you more when I next come in! 100% recommended! :)
Kevin
Good selection and service. Really seemed to know their stuff. Happy with the experience.
Ian
Had these guys pressfit my bottom bracket and two suspension bearings. Stellar job and service. Would recommend
Sam Rankin
I have found their customer service to be the best that I've ever seen at a bike shop.
Staff are knowledgable and passionate about bikes, and are really keen to help you fix problems with your bike. The procare servicing might seem minimal, it if you're prepared to clean your bike yourself and sort out some of your problems it covers a large portion of your servicing needs.
Would buy S - 1 bikes from this shop.
Andrew Tennant
Fantastic service. The spent time talking to my 13 year old (not me) to really understand what he needed. They recommended the bikes he needed not the most expensive products on the floor. Well done team. You have a couple of new raving fans!
Kristian Juel
My mum, visiting from Brisbane, had my (!) saddle stolen (in front of the Art Gallery- beware..) and went to Cycles Galleria for help. Though they did not have the right size stem, their mechanic James called around and directed my mum to another bike shop. Great service!
Daniel Pediaditis
Hi
I recently had my Specialized Carve single speed serviced here. Got the brake pads replaced. The mechanic was a good guy. Honest and helpful. I'll be coming back.
Thanks
Dan
Alexandra Cashion
Helpful and knowledgable sales staff. I really love the same day bike service.
Kate C.
Bought my first roadbike (Trek Emonda ALR5) here today. I was amazed by the service, knowledge and honest advice Billy from the Ringwood store gave me. He worked very hard to help me make the best choices within my budget. With the lifetime free service I'm invited to come over as many times as I like to tweak my bike. Lots of goodies to choose from too. With the store's bike rides I'm sure I'll feel even more part of the family. Thanks Billy and Ben; awesome store, awesome team, awesome customer experience!
Tom Kroes
Good staff who helped me out while i was in a pickle, called up to confirm they had a certain cassette lockring which was proving hard to find!
Got there and they didnt have the correct one after they said they did (could have been a common miscommunication) in the end they offered to get one from there other store then and there which i was keen to do. but then as we were discussing that the mechanic found an even better lockring then i was expecting and popped it on for me with no hassle.... and it only cost me 10 bucks!! cant go wrong.. as i work in the cycliing industry myself i was impressed with there will to help out so much
GOOD JOB!!
