Narong Thaipun
Love my new bike and the team that looked after me
Joe Lewis
Been here twice now and both times they understood what I was trying to do and quickly found the best solution, all in a friendly and relaxed manner. A
Eric Black
Super friendly and helpful staff
Vic Grosjean
Harry was the most helpful employee I have met in my life, he is only 16 but so knowledgeable already and very patient. I had lots of issues with my bike and he was able to explain everything in a very clear meaningful way. He truly deserves a pay rise!
Alexandre Mouton
Visited for the first time the store to get new tubeless tyres. Found the right ones on sale. Jayden and Joseph provided me with a direct affordable service on the same day, educating me about the right way to do it. Definitively recommended!
Graham Budd
Visited the store to ask about a bike I was interested in. Staff were brilliant. They gave me a great deal on the bike and built it for me that afternoon.
Fabian Peck
Great service, they were really helpful looking up an old purchase I’d made to get some details after a theft
Robert Sutherland
Great range
Competitive pricing
Knowledgable
Helpful
Lee Evans
I have just had my bike serviced by Nick at Trek QV. His knowledge and expertise are outstanding - I would not want my bike serviced by anyone else. Don’t underestimate the value to the business of the service dept. I will buy my next bike from Trek QV because of how Nick and the crew look after me and my bike. Thank you Trek QV.
Tim H
Excellent service and amazingly friendly staff who and helped me find the right bike for my needs. The bike is incredible as well. Can't recommend them enough.
Andy Bogatie
Quick friendly service
Mark Balla
I’ve owned a Trek bike since covid hit. I wouldn’t consider any other brands now. Great products through and through.
Kevin B Kelly
Easy purchase. Friendly staff
Location easy to find. Parking ok
Plentiful stock and reasonable pricing.
Tareq Elzabri
Took my bike to Trek Melbourne QV, which had a small issue with the chain, and Jayden was very quick to help and assist in resolving it. Very happy with the service and support that I received. Thanks Jayden.
Ian D
Awesome people. Great bikes. We came in for a quick visit and we left with a new bike.
Af Jones
Thank you Jo & Joe for the prompt bike service and customer service!
liz zorzi
Great warm and welcoming staff at Melbourne CBD store
Daniel Yacoub
Very helpful staff. Great products.
tony Dunin
Excellent service. Found a new bike for me from another store in a matter of hours
Ros Montagu
From the moment my husband and I stepped into the Trek Bicycle Melbourne QV, we were greeted with exceptional service. We needed a bike pump, bicycle shorts, and a seatbar adjustment. The team’s extensive knowledge and personalized advice ensured we made perfect choices. Their skill in adjusting the seatbar was particularly impressive.
In summary, the staff were incredibly helpful, and the service was fantastic. Their passion for cycling and commitment to customer satisfaction was evident throughout our visit. We highly recommend Trek Bicycle Melbourne QV.
