4.8
rating out of  366  reviews
338
8
1
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17
User profile - Passible Views Studio.
Passible Views Studio
Nick and Bryn help me to get BB out. They gave me nice recommendations too. Great job
2 years ago
User profile - Ritchie Plunkett.
Ritchie Plunkett
Very helpful and friendly service.
2 years ago
User profile - Nabilah Anuwar.
Nabilah Anuwar
Searched for a good scooter helmet since I'm such an accident prone, met with a really nice staff that helped me find an amazing helmet and other accessories for my scooter
2 years ago
User profile - Scout Fai.
Scout Fai
The mechanics Nick is a very friendly and helpful guy. Nick helped me to fix my front derailleur issue and rear brake sticky piston of my Checkpoint SL7 without asking a cent. My bike is back to perfect condition again and I couldn't be happier. Highly appreciate Nick assistance and friendly staffs in the shop. Last but not least Harry helps me look for the water bottles I want and it was fun to chat with him. Thumb up to both Nick and Harry and I highly recommend this LBS to everyone.
2 years ago
User profile - Neil Fookes.
Neil Fookes
Friendly staff and easy transaction
2 years ago
User profile - Antonio Lima.
Antonio Lima
Amazing people! The products are great, the service is awesome, but the people are amazing!!!
2 years ago
User profile - Daniel Dienes.
Daniel Dienes
Excellent service.
2 years ago
User profile - Bill Catong.
Bill Catong
Have shopped a few times at Cycles Galleria QV and the staff are always great and helpful
2 years ago
User profile - Nathan James.
Nathan James
Really can't recommend the team at Cycles Galleria/Trek QV high enough. Awesome service from all the team each time I've been in there. Most recently Shaun helped me out with the saddle from my Fuel EX that had come apart and he went out of his way to replace it for me.
2 years ago
User profile - Chong Yoong-Shern.
Chong Yoong-Shern
A shop with helpful staff that don’t up sell or coerce you into buying things that you don’t need. That’s what makes a good bike shop and Cycles Galleria is one. They also have a good range of cycling kit and bikes from Trek for all types of riding.
2 years ago
User profile - Vivek Chaudhary.
Vivek Chaudhary
Shaun! Amazing.
2 years ago
User profile - Jack Highnam.
Jack Highnam
Very helpful and friendly team. Great advice on buying new tires.
2 years ago
User profile - Haz Films.
Haz Films
Visited Cycles Galleria QV last week and found the staff to be super friendly and the store to be very neat and well stocked! Overall a great experience and can highly recommend popping in :)
2 years ago
User profile - Gennaro Tour Leader.
Gennaro Tour Leader
Definitely 5 stars I have been recently to Cycle galleria in QV just to ask a replacement for my touring bike the big guy with beard (don’t remember the name ...EDIT: apparently called Shaun) was very helpful and did his best to find the piece. He called several trek shops in Melbourne to ask for me and gave me a long list of possible place to find it. super friendly and I did not feel pressure to buy something. just really helpful, which makes me want to buy something. =good salesman! I found the piece in another Trek store but many thanks to you beard man. Gennaro
2 years ago
User profile - Stephen Ikin.
Stephen Ikin
Service is excellent. Knowledgeable support and keen to help.
2 years ago
User profile - Deborah Cook.
Deborah Cook
My new Trek Emonda SLR 7 continues to inspire me. No issues noticed by me or by the service team at it’s first check up after 6 weeks use. I will probably use another Trek service site in future for ease of access from country Victoria, but will be sorry not to see the team at QV who have looked after me well
2 years ago
User profile - Jason Berman (Dutch Law).
Jason Berman (Dutch Law)
I broke a spoke on the way to work and left my bike with the CG Team to fix. Fix it they did with no fuss and at a fair price. Thank you!
2 years ago
User profile - Isa Hamzah.
Isa Hamzah
Incredible customer service with help appearing whenever you need it. A delighter was staff going out of their way recommending solutions not available in their stores, and even being apologetic about it.
2 years ago
User profile - Syed Alyahya.
Syed Alyahya
Excellent customer service. I had a minor issue with an order for parts and it was dealt with swiftly and professionally. I’ve always had a good experience with Cycles Galleria to date and this positive experience has prompted me to put ina good review. Keep up the good work!
2 years ago
User profile - Frank Jansen.
Frank Jansen
I have found the team at the QV store to be accommodating. My 'pro-care' service was easily booked and undertaken. Their timing for delivery and service work has been pretty accurate
2 years ago
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