4.9
rating out of  716  reviews
648
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Jennifer O'Block
We hired Regency for a complete gut/remodel of the kitchen, replacing all of the baseboard trim throughout the first floor of the house, and painting the entire first floor of the house, including all of the crown molding and window trim. We had received many bids for the project, but Regency was the only bid where we did not worry about unknown costs. We felt really comfortable working with Bruce, and in the end are very happy that we chose Regency. Most of the other contractors we spoke with were very hesitant about removing the outdated soffits from the kitchen, and told us that depending on what they found, it could really add to the cost of the project. Bruce said “no problem, we will remove the soffits and deal with whatever we find at no additional cost.” Sam was our project coordinator and Jerry was the foreman on the job. Both of them were very easy to work with, and very responsive to our inquiries. Jerry and the crew did a fantastic job on all aspects of the project. When we discovered that there was actually some wasted space in one wall, Jerry reframed it to minimize the wall and we were able to expand the cabinet and counter top by almost a foot. We liked the fact that the cabinets were included in the Regency price, and the quality of the cabinets was by far superior to what other companies were offering for a similar price. We also installed cabinets for which Jerry built custom made upper shelves in the recessed area on both sides of the fireplace in the family room which opens up to the kitchen. These custom made “built-ins” tie the two rooms together by using the same cabinetry and they look great. After they started on the painting, we realized that we should have included painting the stairwell and upstairs hallway, as well as replacing the old interior doors and baseboard trim in the upstairs hallway. We talked to Sam about adding this extra work to our project. Sam gave us a reasonable price, and we had them do the extra work. Although the project ended up taking a few weeks longer than expected, it was worth the wait. There were some minor things that needed touching up or adjusting, but Regency took care of them. They paid attention to the little details, and we believe they truly cared about giving us a finished project that we would love. We definitely recommend Regency, and we look forward to working with them to update our bathrooms in the future.
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Ugarte
“We had a problem with a vendor, and Regency stuck by us until the problem was solved.”
C
Claire W.
“Sam Pinsler and Arthur are great to work with. Bruce Pinsler got the projects started and then turned them over to Sam. Great project team.”
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Nick T.
“The finished product is great. I am happy.”
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Nancy D.
“I have already recommended them many times.”
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Kathy F.
“Bruce was very communicative and Tom's skills are A . They were very flexible. I couldn't have been happier and I am glad I chose them.”
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Hook
“Entire project exceeded my expectations I don't have anything negative to say will use again in the future”
K
Kasarda
“John, the electrician. He was so good, the village inspector asked him to do work in his own house!”
R
Roche
“The whole project met and exceeded our expectations. We love it!”
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