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Hichiro Y.
It's a rare occasion when one is able to write a five star review of a single service let alone the multifaceted aspect involved in a remodeling project that included a kitchen, foyer, powder, laundry and dining rooms. From design, demolition, installation and to the finishing touches the work was done with the workmanship and care of professionals who obviously took pride in their respective craft. I believe the quality of the work, professionalism of the crew and the entire team's willingness to go the extra mile starts and ends with the leadership provided by Bruce. He readily shared his expertise, experience and ideas in assisting in the design of every phase of the project, which were not only helpful but vastly improved the final product with a more functional kitchen and a superior overall upgraded look. I appreciated the detailed breakdown of costs and the schedule of the work and payment due at each phase of the project. Bruce's relationship with suppliers made the task of selecting cabinets, granite top, sinks, appliances, etc. easy as he had specific people to contact without having to worry about details as to payment, quantity and delivery. The same applied to contractors for things his crew did not perform, e.g., painting and sanding. Bruce appears to have a listing of contractors that adheres to his high standard as these individuals displayed the same courtesy, professionalism and workmanship in the jobs they performed. It's not hard to understand the overwhelming number of superior reviews submitted on Regency's behalf when reading the reviews written by customers pleased with Bruce and his team's work. I will definitely call on Regency for any future projects.
H. Yamagata
John Reim
Bruce and his crew were great! The bathroom turned out beautiful and we are loving the new space. Friends and family have also commented on how great it turned out. The crew showed up on time, and were great about cleaning up and protecting the home. We could not have been happier with the recommendations for tile, fixtures, glass, stone, etc which Bruce put us in contact with. A pleasure to deal with, and would definitely hire again for other future projects. Being a home inspector by trade, I was skeptical that any contractor could live up to my standards and attention to details. I am extremely happy with how everything turned out.
John Reim
Bruce and his crew were great! The bathroom turned out beautiful and we are loving the new space. Friends and family have also commented on how great it turned out. The crew showed up on time, and were great about cleaning up and protecting the home. We could not have been happier with the recommendations for tile, fixtures, glass, stone, etc which Bruce put us in contact with. A pleasure to deal with, and would definitely hire again for other future projects. Being a home inspector by trade, I was skeptical that any contractor could live up to my standards and attention to details. I am extremely happy with how everything turned out.
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Homeowner Chicago
“It was excellent work, with no problems overall. I would be very likely to recommend them to a friend.”
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Homeowner Barrington
“They were just very professional and very communicative. They were in contact every day, so I always knew the status of the project and about any delays there might be. I always appreciated that a lot. They remodeled a bathroom for us. I would give them an A .”
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Homeowner Chicago
“They were attentive. The gentleman I worked with, he was able to pass on his discounts, in terms of the materials. He had an excellent relationship with the vendors, and he was able to pass that on to his clients. They did a bathroom remodel. I'd give them an A.”
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Homeowner Barrington
“We were very satisfied. In fact, they're doing more in here right now. I like their attention to detail and their craftsmanship. All told, with the kitchen they're doing now, it's going to be about five figures. I would give them an A .”
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Homeowner Buffalo Grove
“I like that they were really communicative. It was very easy for me to get into contact with the person in charge of the process. They did pretty much our entire downstairs. It was our kitchen and floors downstairs. I'd give them an A .”
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Homeowner Libertyville
“They absolutely worked with us and my wife on her plans—what she wanted to achieve—and they provided great ideas and experience. We had them do two bathrooms and a kitchen. Overall, I'd give them an A-.”
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Homeowner Arlington Heights
“I like that they have their own crew, and they weren't like contracting out to third parties. We never had any issues with the workers not being there or not doing the work they're supposed to. They were there every day. I think they actually finished like three weeks ahead of what they told us they would. Everything was really well done. I didn't have to have them redo hardly anything. They did a kitchen for me. They took a kitchen and a dining room and combined it into one room. They also turned a closet in our bedroom into a bathroom and then built a closet. I'd give them an A .”
