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John R
Bruce and his crew were great! The bathroom turned out beautiful and we are loving the new space. Friends and family have also commented on how great it turned out. The crew showed up on time, and were great about cleaning up and protecting the home. We could not have been happier with the recommendations for tile, fixtures, glass, stone, etc which Bruce put us in contact with. A pleasure to deal with, and would definitely hire again for other future projects. Being a home inspector by trade, I was skeptical that any contractor could live up to my standards and attention to details. I am extremely happy with how everything turned out.
Addie Wagner Sullivan
Bruce and his team at Regency did a great job on our kitchen remodeling project and we really enjoyed working with them! They were professional, friendly, and thorough. Their kitchen designer showed great attention to detail, the vendors they worked with provided quality materials, and the crew was outstanding. Communication was excellent throughout the process. They provided a proposal for the total cost up front, and although it was a little more than we initially wanted to spend, it was nice to have a guarantee that the project would not exceed this amount. We are very happy with our new kitchen and I will definitely consider using them for future remodeling projects! I would not hesitate to recommend them to friends, family, and neighbors!
Addie Wagner Sullivan
Bruce and his team at Regency did a great job on our kitchen remodeling project and we really enjoyed working with them! They were professional, friendly, and thorough. Their kitchen designer showed great attention to detail, the vendors they worked with provided quality materials, and the crew was outstanding. Communication was excellent throughout the process. They provided a proposal for the total cost up front, and although it was a little more than we initially wanted to spend, it was nice to have a guarantee that the project would not exceed this amount. We are very happy with our new kitchen and I will definitely consider using them for future remodeling projects! I would not hesitate to recommend them to friends, family, and neighbors!
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Addie S
Bruce and his team at Regency did a great job on our kitchen remodeling project and we really enjoyed working with them! They were professional, friendly, and thorough. Their kitchen designer showed great attention to detail, the vendors they worked with provided quality materials, and the crew was outstanding. Communication was excellent throughout the process. They provided a proposal for the total cost up front, and although it was a little more than we initially wanted to spend, it was nice to have a guarantee that the project would not exceed this amount. We are very happy with our new kitchen and I will definitely consider using them for future remodeling projects! I would not hesitate to recommend them to friends, family, and neighbors!
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Norbert C
Regency has been professional! I've known them for 3 years now. They performed a kitchen remodel and renovated a small room. They started on time, went over by two weeks, but got the job done well. The reason I have kept in touch with Regency is because Bruce/PJ informed from the onset that if there are small things that need a quick check-up or fixing, to call them. Well, about a week ago, the kitchen sink had some minor deficiencies resulting from the initial installation. I emailed Bruce. He was traveling in Europe BUT found a way to not only email me back and also contacted PJ. Within a week, Regency came over and fixed the sink as well as readjusted a ceiling lamp fixture. None of these minor improvements/fix-its cost me -- I have called Regency twice over the last 3 years, only when a minor issue clearly resulted from initial installation. Let me say this -- when you have a team involved with remodeling, you are always going to have an individual who may not have the same kind of attitude for detail as the rest. On such occasions, minor issues may crop up down the road. However, what matters more than anything is knowing that Regency has impressive customer care!
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Norbert C
Regency has been professional! I've known them for 3 years now. They performed a kitchen remodel and renovated a small room. They started on time, went over by two weeks, but got the job done, and done well. The reason I have kept in touch with Regency is because Bruce and PJ informed from the onset that if there are small things that need a quick check-up or fixing, to call them. Well, about 2.5 years ago we need some of the cabinets to be readjusted. A week ago, the kitchen sink had some minor deficiencies resulting from the initial installation. I emailed Bruce. He was traveling in Europe BUT found a way to not only email me back, but contacted PJ. Within a week, Regency came over and fixed the sink as well as readjusted a ceiling lamp fixture. None of these minor improvements/fix-its cost me -- I have ONLY called Regency twice over the last 3 years, and only when there was a clear sign of a minor issues that resulted from initial installation. Let me say this -- when you have a team involved with remodeling, you are always going to have an individual who may not have the same kind of attitude for detail as the rest of the team. On such occasions, minor issues may crop up down the road. However, what matters more than anything is knowing that you got a company that stays true to their word. Regency will solve your issues. This should say something about customer care.
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a homeowner
Bruce, Luke and the whole Regency team from start to finish was great to work with and did a great job remodeling kitchen. They delivered project on time and worked with me step by step to make this project move a long smoothly. Bruce was willing to work with any changes and review how that would fit in remodel project. I am very pleased with my new kitchen.
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Homeowner Mundelein
“I liked their professionalism. They always cleaned up, every day. They redid our bathroom, and the workspace was very confined, but they were able to keep the mess in the bathroom the entire time. I don't know how they did it. I would give them an A. We don't live in Chicago anymore, but we have recommended them to our friends who lived there before we left.”
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Homeowner Mundelein
“I liked that it was very easy to get ahold of Bruce. He was like our main point of contact, and he was always readily available. They remodeled a master bathroom for us. I would give them an A. There were just some very minor issues; the plates around the light switches were slightly crooked and some caulking was a little off. But it was nothing major.”
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Homeowner Park Ridge
“They didn't stop the project halfway and then come back two months later. They kept on going until it was done. The workers were friendly and courteous. They did a kitchen remodel. I would give them overall an A. I'd recommend them.”
