4.9
rating out of  718  reviews
650
59
1
4
4
A
a homeowner
I couldn't believe how quickly the job got done! Even with both workers out sick for three days one week, the job was finished in under a month, and everything is beautiful. Bruce was concerned that I be not only content but thrilled with the work; Tom and Charley are skilled craftsmen and worked hard to make sure everything was perfect. The design team wanted me to be happy, not just to sell their stuff. It was truly a painless experience, and I am delighted with the results.
User profile - Jason Borucki.
Jason Borucki
Regency complete rehabbed to bathrooms for us. We were not entirely sure what we wanted at first, but Bruce did an excellent job helping us understand what our options were and we are thrilled with the end result. Bruce and the contractors were very easy to work with and committed to making sure we were very happy and comfortable with the end result. We would highly recommend them, especially to anyone that needs someone to help ideas come to life.
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Jason B
Regency complete rehabbed to bathrooms for us. We were not entirely sure what we wanted at first, but Bruce did an excellent job helping us understand what our options were and we are thrilled with the end result. Bruce and the contractors were very easy to work with and committed to making sure we were very happy and comfortable with the end result. We would highly recommend them, especially to anyone that needs someone to help ideas come to life.
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Mark S.
Regency recently completed a gut remodel of our master bathroom and kids’ hallway bathroom and we simply could not be any happier with the results of both! What were once functional but entirely dated and terribly designed spaces turned into two beautiful spaces that are so nice it almost feels insulting to call them bathrooms. For my wife and me, this remodel was by far the biggest home improvement project we’ve taken on and certainly an investment that was not insignificant for us. For that reason, we evaluated several large and small design/build firms and, before learning about Regency, we began working with a boutique design/build firm. Unfortunately, several months and several thousand dollars later, we determined that this firm was much more of a design firm than a build firm. We were incredibly frustrated at this point and, naturally, we were a bit gun shy and skeptical of engaging with a new company moving forward. That said, we determined to find the right partner and, thankfully, we stumbled upon Regency Home Remodeling. After our first meeting with Bruce, we knew he and his team were exactly the type of company we were looking for all along. From day 1, Bruce took the time to listen to exactly what we wanted and, while he offered up plenty of ideas of his own, he was completely open to our thoughts and was focused on making the space reflective of our wish list. Admittedly, I’m “a bit” particular about these kinds of things so I know I was not the easiest client to work with. However, Bruce and his team never made me feel like the pain that I’m sure I was!  One thing that stood out throughout the project (~ 3 months long) was how clean, professional and respectful the Regency team was the entire time. Knowing that we were living in the house during the project, the Regency team made sure to contain the workspace as best they could and also made sure to clean up every night and protect the floors/carpet every morning. Since Bruce uses all of his own guys, we of course got to know them well, which was comforting since you’re trusting these folks to not only build you beautiful spaces but also to take care of your house while they are in an out. The entire team was great and, while these things are never stress free, the Regency team made the process smooth and, dare I say, fun! As a side note, our two young boys had a blast with the guys and were seriously disappointed when the “worker guys” were all done. Oh, and they definitely love their new “big boy” bathroom too! We are thrilled with the results and enjoy our new bathrooms every day. I would highly recommend Bruce and the entire team at Regency! Thank you team Regency!
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Mark S
Regency recently completed a gut remodel of our master bathroom and kids' hallway bathroom and we simply could not be any happier with the results of both! What were once functional but entirely dated and terribly designed spaces turned into two beautiful spaces that are so nice it almost feels insulting to call them bathrooms. For my wife and me, this remodel was by far the biggest home improvement project we've taken on and certainly an investment that was not insignificant for us. For that reason, we evaluated several large and small design/build firms and, before learning about Regency, we began working with a boutique design/build firm. Unfortunately, several months and several thousand dollars later, we determined that this firm was much more of a design firm than a build firm. We were incredibly frustrated at this point and, naturally, we were a bit gun shy and skeptical of engaging with a new company moving forward. That said, we determined to find the right partner and, thankfully, we stumbled upon Regency Home Remodeling. After our first meeting with Bruce, we knew he and his team were exactly the type of company we were looking for all along. From day 1, Bruce took the time to listen to exactly what we wanted and, while he offered up plenty of ideas of his own, he was completely open to our thoughts and was focused on making the space reflective of our wish list. Admittedly, I'm "a bit" particular about these kinds of things so I know I was not the easiest client to work with. However, Bruce and his team never made me feel like the pain that I'm sure I was! One thing that stood out throughout the project (~ 3 months long) was how clean, professional and respectful the Regency team was the entire time. Knowing that we were living in the house during the project, the Regency team made sure to contain the workspace as best they could and also made sure to clean up every night and protect the floors/carpet every morning. Since Bruce uses all of his own guys, we of course got to know them well, which was comforting since you're trusting these folks to not only build you beautiful spaces but also to take care of your house while they are in an out. The entire team was great and, while these things are never stress free, the Regency team made the process smooth and, dare I say, fun! As a side note, our two young boys had a blast with the guys and were seriously disappointed when the "worker guys" were all done. Oh, and they definitely love their new "big boy" bathroom too! We are thrilled with the results and enjoy our new bathrooms every day. I would highly recommend Bruce and the entire team at Regency! Thank you team Regency!
M
Michelle De'Arc
We're very happy with the work Regency did on our kitchen. We liked that they were on time every morning and stayed all day. Bruce always returned our calls promptly. And when there were a few odds & ends that needed to be corrected, they took care of them. We would definitely use Regency in the future.
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Chris H.
Bruce Pinsler did an excellent job renovating the first floor of my townhouse, and because of the amazing results, I decided to also finish the basement, and remodel the second floor. Every aspect of my experience was positive, from the initial presentation of the plans and costs, the communication throughout the project, and the professional and quality job by each member of his team, I could not imagine a better outcome. This is a company you can trust to give you results you will love!
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Homeowner Grayslake
“They did a great job. Everything we wanted, we got. They were real close with their estimate. The workers were just tremendous. They were there, courteous—most of them I would say are probably, because I'm in the Chicagoland area, Polish. These guys are skilled laborers, but they were cabinet-makers before they came to the States. They did a great job. Everything was precision. I was really happy and my wife is excited about the house and the remodeling so that's the important thing for me. They did basically the floor on the entire first floor of our house. They wound up doing a full kitchen renovation, cabinets are gone, we got the new appliances, recessed lighting. It just made a home that's already 25-years old, new. Again, a lot of the onus fell on us to go and pick out appliances and pick out counter tops. They did show up with some samples for cabinets, but it was up to us. They said here's your allowance to spend on your appliances, and I know people at each of the stores. We
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Homeowner Highland Park
“I think the founder of the company, Bruce, is very responsive, very understanding. He's really been fantastic to work with. They remodeled my kitchen. I met with several different people and I just liked Bruce the best. I would give them an A-.”
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William G.
My wife and I are delighted with the kitchen remodel that Regency just completed for us. Regency has the resources of a large firm, yet shows a level of flexibility, focus, and commitment to customer satisfaction that frankly amazed us. From first to last, Bruce Pinsler and his team demonstrated expertise, commitment, care, and integrity. We had long postponed this project, daunted by its complexity and by the difficulty of finding high quality yet affordable contractors on the North Shore. Regency was literally an answer to our prayers. For planning, skill, politeness, character, and commitment, A . Here are a few specific examples: From the beginning Mr. Pinsler worked within the amount we said we could afford. He outlined what was and wasn't possible for that amount, and worked collaboratively and creatively with us to produce results that far exceeded our expectations. Regency's workers were polite, efficient, considerate, and highly skilled. When toward the end one GFI electrical component turned out to be defective, one worker, Alfred, came twice after hours to secure replacement parts and to work until the problem was resolved, We would use Regency again, and are grateful that we found the company through this Home Improvement website.
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