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Homeowner Mundelein
“They were on time. They were friendly with the same guys here every day. They came every single day so they were extremely professional. The price was right on. Everything they said was exactly what we said. They did outstanding work. They remodeled our master bathroom. Total gut. They took it down basically to the floors and took a bathtub out, put a shower in, new tile, new vanity, new shower. Their customer service was excellent. Communication was really good. We were super happy with them. They were the only ones who actually—I literally talked to them and sent them an email and within two minutes they called me back. They were definitely A . They did great.”
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Homeowner Mount Prospect
“I was very pleased with everything. The cost was good. They came when they said they would come. They did everything quickly. They cleaned up after themselves. I was very pleased with it. They redid our powder room completely. Their customer service during that was wonderful. One reason I chose them was price and another because I needed it done by a certain date and they could do it within that time period. It was excellent as far as I was concerned. I was quite happy with everything.”
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C H
I hired Regency in July 2015, and am thrilled with the renovation they provided. They renovated the entire first floor of my townhome, as well as finish the basement, completely redid a second floor bathroom, and made improvements to the master bathroom. Bruce did a great job overseeing the project, and the team of people he brought in were hardworking and talented. I could not be happier with the entire project from start to finish, and highly recommend them.
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Jody C
A big thank you to Bruce, Arthur and John who did an excellent job with our master bath renovation. Bruce is very professional, knowledgeable and friendly. We felt comfortable working with him right away. He's honest, up front and down to earth. He made sure his team produced great work and directed them to fix it (without us asking) when there were issues. He also gave us great vendors to use for all products and help with design.
The crew came every day, kept it as clean as possible and were also very nice, hard working and professional. They were attentive to detail and helped us with design decisions based on their experiences. They were friendly with our family and dog.
We plan on redoing our mud room and will definitely call on Bruce again!
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Blaise S.
Regency was fantastic for our kitchen remodel! They gutted and remodeled the entire kitchen, except the cabinets which we had family do. Bruce had great layout ideas and he was able to work within our budget. His team was very professional and flexible with their schedule while we coordinated when to get our cabinets. Bruce found ways for us to cut costs when they discovered a broken pipe in the wall and also to reroute our air return vent. They were able to match our flooring from the wall removal and did a great job cleaning up after each day. They did high quality work and we couldn't be happier with our new kitchen!
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Dana H
We had the best experience working with Bruce and everyone at Regency. We did a complete bathroom remodel and could not be happier with the results. They were extremely responsive and helpful every step of the way, and always paid close attention to every little detail. We absolutely love our new bathroom and will definitely use Regency and Bruce for all future home remodeling projects!
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Debora W.
We remodeled two full baths and the laundry room. Let me start by saying that Bruce's work ethics are impeccable! From the day we met for the quote to the very end Bruce was on top of things, kept open communication with me, and made it clear I was in charge. Bruce and his crew are all about perfectionism and transparency! At every step of the remodel we knew exactly what we were spending. Any pricing fluctuation was on our end (choosing pricier materials, the finishes, etc.). There was only one change to Bruce's fixed expenses and that was something he could not have predicted (the original electrical wires were not to code and had to be replaced all the way to the electric panel). It was such a joy to work with Bruce! He was super organized and lighting fast in resolving the very few minor issues we had (even tough they were actually the vendor's fault). His crew was also outstanding - Bart, Greg, Mirek, and Roman. When needed, they asked me questions to make sure things that everything was exactly the way I wanted. They worked long days, non-stop (except for very short lunch), and cleaned up everyday (and they got along very well with my dogs!). They are VERY trustworthy... We had no problem going on vacation for a few days and leaving the house in their hands. And, like Bruce, they are perfectionists! We passed the inspection with flying colors the very first time. The project was completed smoothly and on schedule. I wish I had hired them a couple years back for my kitchen remodel.... it would have saved me the few headaches!!
Bottom line is??? my bathrooms look like they belong in a luxury spa hotel and I could not be happier with my new mudroom! I wholeheartedly recommend Regency Home Remodel and I will definitely hire them again for future remodels. Thanks Bruce (and Bart, Greg, Mirek, and Roman)!
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Dianne W.
We are so glad we chose to hire Bruce and his team with Regency to do our kitchen remodel. Our kitchen turned out exactly as we had planned and we are loving every square inch. Each individual who came to work was efficient, professional, exceptional in their skill-set, and courteous. Some of the cabinetry we needed for our space required some custom work, all of which they willingly and beautifully did instead of asking us to change our floorplan! I also appreciated how accommodating the team always was when I would ask questions or make requests as the work was in progress. Every detail we hoped for was fulfilled--it was a pleasure working with Bruce and Regency!
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Homeowner Long Grove
“They do good work and we had a little bit of a mishap and they made it right and really took care of me. I remodeled a laundry room, they put in a new floor, new countertops, new cabinetry, new sink, plumbing and a bathroom, just a small powder room. They were recommended to me by someone I work with. It wasn't perfect, I'd say A-.”
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Homeowner Skokie
“They were very professional in their word, they were on time, they stayed when they supposed to stay, they came in when they was supposed to came in, they cleaned up behind themselves daily, the work was professional. They remodeled top to bottom whole gut job of my kitchen. I would give them a B because nothing's excellent. They did a great job, they communicated with me, kept me in contact with everything they were doing.”
