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Homeowner Deerfield
“I had a great experience. They were professional, clean, budget was always right on. They never said something was going to happen and it didn't happen. It was a great experience. I had my basement flooded so they came in cleaned the carpet, cut the dry wall, fixed the plumbing and it was quick, everything got done on time and everything looks great. They came in the bathroom and fixed some of the tile. They had done some work for me in the past. They were an A for sure.”
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Homeowner Burr Ridge
“Keith was just great about helping me pick out and they just did no complaints, everything went well, everything fit well. I had to have a cabinet made, everything was measured perfectly, they just did an all around great job. They did bathroom remodeling, my bathroom was a certain size and they had a cabinet made for me because I couldn't find anything that I liked that fit. I looked online, I liked what they did, the photos that he showed me and he was willing to go shopping with me and help me pick out, gave me his prices as far as everything I wanted to buy.”
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Homeowner Lake Forest
“They were very responsive. They remodeled our kitchen and a bathroom, it was a complete overhaul for both. They were easy to deal with, there was like one point of contact for everything and they were helpful when we needed stuff. I've never done any other projects like that so I don't know what's to be expected. A-, only because there were a few specific things about clean up that we had asked them about and it wasn't done.”
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Homeowner Lake Zurich
“There were a few things that didn't work afterwards, little detail things and they came out right away and got everything fixed. They were really good about cleaning up after themselves. We had a whole bathroom remodeled so we always knew we could trust them in the house, we would come back and it would be clean and tidy there wasn't going to be a disaster coming back in the house, the workmanship was wonderful, we love the bathroom and they were very helpful with the design ideas and stuff. Strictly bathroom. The people who worked on our house were primarily Paul and Mark and then Bruce was our sales contractor rep and they were a great team to work with.”
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Homeowner Lake Zurich
“They were prompt, they were punctual, they had great communication all the way around. They did a full kitchen remodel. Bruce just seemed like a personable guy and his bid won out. A absolutely.”
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Homeowner Chicago
“They were always on time, they always responded and they were just really good to work with. It was a bathroom remodel. Their customer service was phenomenal, great. They got an A.”
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Homeowner Northbrook
“So we worked with someone named Bruce and he was very accommodating, very hands on, always available and made what could be a very stressful situation into a not stressful situation. They remodeled our master bath. We had bought a house about a year ago and the bathroom was to the point where my wife wouldn't use the bathroom so she used the second bathroom upstairs so it was a complete remodel given the kind of space that we had it probably wasn't the easiest job in the world for them but they turned it into a modern, really nice bathroom. We only worked with Bruce mainly and then obviously the guys who came. Everyone was professional, didn't have a worry. In fact we had to push up their time line a little bit because we had a baby about a month early so it was a surprise for everyone and so they were really accommodating with that and in and out at weird times because we had family coming by or whatever it was. It probably wasn't the normal situation for them for us either but it wo
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Homeowner Chicago
“I felt Bruce, the project manager, was very client focused. They did two jobs for me - they did a complete renovation of my master bathroom and then they did some work in my kitchen, some new cabinets, countertops. Their customer service was very good. I chose them because of the positive reviews that I found in my research and just the experience, the interaction I had with Bruce gave me confidence that he was truthful in how he was positioning the company and what he was saying and his actions backed that up. Definitely an A.”
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Homeowner Chicago
“They were good. They were very professional and they did the job really really quickly. It was like we remodeled a whole kitchen and they did it in like 10 days. Their customer service was good, the communication was good they were really helpful. We met with 4 or 5 different people and they did the best job helping us figure out what we could do given our current layout and the presentation was the most professional and Bruce seemed like a good guy to work with. I think it would be an A.”
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Homeowner Chicago
“They kept their word. I had some bad experiences with care services and home services before and I heard every line in the book - trust us, we'll be there when we say we're there and they never showed up - the workers came when they said they would and stayed all day. In short, he kept his word. It was a kitchen, kitchen remodel. It took a little over 4 weeks and that was the estimate, they finished it when they said they would. Whenever I would call Bruce if he didn't answer which was rare, he got back to me immediately, not later that day, he got back to me immediately.”
