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Homeowner Buffalo Grove
“I had them remodel my bathroom and like two days after the remodeling was finished there was water leaking out of the toilet which ruined the walls in the bathroom underneath and the neighboring room. Now they did come back and fix it right away so I'll give them credit for that but the fact that it happened. As I told the owner, the fact that it happened in the first place left a sour taste in my mouth. I picked them over another company because they were prompt in responding to the requests and I liked the idea that they had a set of suppliers that they dealt with and said explicitly said they would act as a general contractor picking up all the materials making sure everything was scheduled correctly. I'd give them a B, right now I'd give them a B.”
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Homeowner Chicago
“I believe they did my roof last time around. My whole house, basically my house and my garage. It was positive. It's been a while so I want to say B.”
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Homeowner Wilmette
“I had a positive experience. They were quick to respond to everything and are just good with the follow up and communication. The work is good, they gave me a lot of input with the design. So they completely redid the kitchen and they also put up some custom shelving, custom shelves and cabinets in a different part of the house and prepped the fireplaces for some fire work I'm going to be doing. I interviewed a few companies so it was somewhat timing and the person that I was working with, the contractor Bruce. B , I would recommend them. They are still doing work for us, it's like an ongoing process.”
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Homeowner Chicago
“They did good work. We were pleased with the final outcome. They remodeled a bathroom, replaced the fixtures and the tile. The customer service was the part that was a little bit of a struggle, some issues that the project manager that the project manager was supposed to be taking care of he had me take care of and I told him I'm very busy now and I have a lot of work to do and I didn't argue over what you asked to do this work to be paid since I expected you to do this work and now to keep the project going I have to do this and that didn't work out so well for me. I had some deadlines and I work from home. They seemed like their approach to the project would be what I was looking for. I would definitely give them a B. I would recommend them.”
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Homeowner Chicago
“There were just problems. They estimated the work to be 3.5 weeks. It's been over 7 weeks so double the time so you know it cost me a lot of money just not living here. I had bathrooms done so everything came out everything new came in. They installed new floors and 600 sq ft of wall and I replaced the fixture, switches and outlets and installed two lights. I'm not sure how their customer service has been throughout the process. I had problems here and there which I'm sure everybody does. Ryan, TJ has been pleasant but not with the end it hasn't been so good because he kept sending me invoices for things that I should pay so there is a lack of communication between him and the workers because everything they've done is what's already in the contract and I feel they tried to overcharge me when the work was done so that wasn't pleasant either so I had to waste my time on that call everybody and straighten some things out so they will communicate with each other. But the work itself I'm
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Homeowner Broadview
“I was satisfied with the work that they did and the cost to perform the work. I have been trying to get them back out here though for about a month for a minor repair that needs to be done. I've talked to the owner a couple of times and they've yet to come out and fix that problem. I would recommend them from the standpoint of the work they did. Everything else looks pretty good, for whatever reason it's just a minor adjustment needs to be made to a gutter and I'm sure that they are working on larger projects right now and they expect to get mine done sooner or later but it has been a little bit frustrating the fact that their follow up hasn't been as good as I would've liked. They did gutters and soffits, roof repair, some other things around the roof and windows. They did quite a bit of work. Everything was all exterior, they also tuck-pointed my house.”
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Homeowner Chicago
“They were relatively on time and they were on budget. They did a kitchen remodel. It was clean. I would recommend them. I'd say B , it's just I had a couple issues at the end. Just little things that needed to be fixed after they finished the job that we found, nothing crazy but a few things that could've been done better.”
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a homeowner
Took a little longer than anticipated, but the end results are fantastic!
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Wendy G.
Bruce and Arthur were very nice and Arthur did a fantastic job with his work on our bathroom. He cleaned everything up before he left every day and he was VERY trustworthy. The only thing I would like next time is to have a final bill for everything up front. They gave us an estimate but it came way over and we even decided to keep our medicine cabinets and cabinetry in order to cut down on the expenses.
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Homeowner IL
“There were two workers that came, one of them, the one with less seniority, the younger one, was wonderful. The other one, I just felt, took advantage. He would tell me he was going to be there at seven and he'd show up at ten. It was just frequent things like that, asking if he could leave very quickly to get very minor parts and would come back four hours later. I spoke with the owner and addressed it, this was just a few of the things, there were more things than that and addressed it with him and just left it at that. The quality of the work was fine, I would give them an A for that. As I said, we left it at that. I would just give a B for the quality of the work, but maybe a C for the work ethic of the one employee. A B- is fine.”
