H
Homeowner IL
“I would say between neutral and positive. I don't want to fully say positive, I don't want to fully say neutral. I believe the contractor, the main contractor could have better communication. It would've definitely helped if he had been on site more often than what he had promised us to execute the full project. This was a bathroom remodeling project they did for us. This was a, the entire bathroom was remodeled, the tub was taken out and replaced with standing showers and the vanity was changed, the flooring was changed, everything. The end product has been very good, I mean excellent. But then the work itself, it took too long than what it was scheduled for and it could have been done better in terms of execution. You can say good work with little issues, I would agree. If I were to recommend Bruce to someone else, I would hesitate honestly, just because of the way he comes across. He's a great sales guy, but then when it does come to, actually when you engage him and everything. Th
H
Homeowner IL
“Mixed reviews. I think my bathrooms came out beautiful but getting to that point was very difficult. There was no clean up going on along the way, major, major problems with that. Well one of the things that I talked to him about was the fact that he needed to spend a half hour every day cleaning up. I mean my doors, my walls, everything was , there was a lot of issues. You know, it's so hard to grade because I'm very, very happy with my bathrooms but I could never recommend them based upon, I don't think the average person would have dealt with what I had to deal with. Let's put it that way. I think that they would have probably fired them or even five years ago, I probably would have done it myself because it was way beyond what I've ever dealt with before and I've had a lot of remodeling done in my house so this is the worst. And yet they were caring, which was nice but he was young. I would say probably a B.”
H
Homeowner IL
“I think that the work was in general, very clean and very structured in terms of what they did overall to the remodeling and they were able to accommodate the family while this is going on. That was my first time using them. I would recommend them to a friend or neighbor. I'd give them a B . There was a minor issue, but they were able to solve it for me.”
H
Homeowner IL
“They were definitely very flexible with our timeline and budget. They remodeled the kitchen. They are always there on time. They left when they needed to and they cleaned up everything. I'd probably give them like a B, B . It wasn't like a major thing. They fixed it when we asked them to.”
H
Homeowner IL
“It was completed on time and everything looks fine so far. They worked on the kitchen and a bathroom. I'd give them a B . I had a minor issue with them, just in regards to timing and our expectations. We were expecting for more people to be there working for the amount of money we were paying.”
H
Homeowner IL
“In general it was a positive experience. I would give them a B. They remodeled my bathroom.”
H
Homeowner IL
“Give them a B. He overcharged me for the marble. But the work was good and everything else was as promised, so I would recommend them to people.”
H
Homeowner IL
“They got their work done within budget. This was the bathroom. I don’t remember why I chose them. I'd grade them a B-. There's nothing they could do to improve.”
H
Homeowner IL
“They did a really good job, the quality of the work was positive. They remodeled two of our bathrooms. They were my first choice so I just went with them. I'd give them a B.”
A
Arun J.
Bruce and his team did a really good job remodeling our master bath. His team did a good job of keeping our bedroom clean during the 4 weeks they were working on it. I would definitely recommend Regency to others looking to remodel.
