4.9 rating out of 290 reviews

User profile - Jeff Natt.
Jeff Natt
Fast, friendly, comprehensive service. Couldn't ask for more.
a month ago
User profile - tori nikku.
tori nikku
Great staff, helped me out in a pinch when I was riding nearby and lost a screw holding up my fender. Thank you!! :-)
a month ago
User profile - Zinet-Sofia Chaidopoulou.
Zinet-Sofia Chaidopoulou
The staff has been very insightful for my bike research and selection, professional and knowledgeable with regards to purchasing additional equipment, and best practices for gear cleaning, protection, and maintenance. Always welcomed at the UWS NYC store; I am on a first name basis will all staff. Ricardo, Evan, and Taylor have been exceptional and an integral part of my road bike journey. Massive cudos to the team and a big THANK YOU
a month ago
User profile - Mel Russo.
Mel Russo
It's great! Very knowledgeable staff. They're the only 'real' bike shop on the UWS -Really glad they're there.
a month ago
User profile - Sophy Stevez.
Sophy Stevez
The customer service was exceptional! They answered all my questions clearly and patiently. I would definitely recommend this store to anyone.
3 months ago
User profile - Zach Powell.
Zach Powell
I have gone to the store with a number of bike problems over the last 4 years and the employees have helped me numerous times at no charge. Because of this I returned for bike maintenance recently and service was likewise excellent!
3 months ago
User profile - Brenda Harris.
Brenda Harris
I purchased a front pouch and received an assessment of my Trek bike.
3 months ago
User profile - Derek Hernandez.
Derek Hernandez
Excellent bicycle servicing and great customer service!
4 months ago
User profile - Karl Woitach.
Karl Woitach
Professional bike mechanics and some good stuff that's reasonably priced. Did a great job on a quick turnaround truing an old chrome road bike wheel.
4 months ago
User profile - Jim Rucinski.
Jim Rucinski
My several Trek bikes have been made new by the shop.
4 months ago