4.9 rating out of 203 reviews
Nikki Jackson
I haven't purchased a bike in over 20 years and I had so many questions. The staff at the Lake Grove store were extremely helpful with assisting me with my bike selection. The staff answered all my questions and recommended an amazing bike. The staff also assisted with helping me pick out all the accessories such as a kickstand and a helmet. The staff went over the warranty and the unlimited 30 day adjustments to the bike. The Lake Grove store has a large selection of bikes and if you don't see what you like in the store they will assist with purchased online with free shipping to their store.
Marc Santospirito
Great staff…. Knowledgeable and friendly. Service is excellent and very professional
James Ocallaghan
After visiting the store to exchange my 10 year old son’s birthday gift for a bigger bike I had to leave a review. John was knowledgeable, patient and overall outstanding. Customer service is definitely not lacking. I was impressed by the entire experience and my son couldn’t be happier. Thank you
Ryan Schmidt
Staff members are very friendly and offer great advice! As someone who rides over 250 days a year and likes to do most of my own repairs I appreciate picking their brains for suggestions and I go to them with any repairs I can’t do myself. They all clearly love cycling, so I know they treat my bike well, and their prices are very reasonable. I highly recommend going here for repairs, parts, and new gear as they have a wide selection of cool stuff!
Phil Fernandes
Trevor is extremely knowledgeable about Trek bikes and always willing to help. I highly recommend Trek in Lake Grove for all your biking needs.
wade allen
This is the best bike shop actually the best establishment i have ever been to and treated way beyond my expectations. I've been her several times and not 1 time ever have I had anything less then exceptional service help. Today they put my bike rack went above and beyond. Last year, 2 new bikes for my kids. Kick stand for a bike tune up. I have list of things that I've come here for and the biggest thank you to this location and everyone that is a part of it. I have several shop options near me. And I will not step foot in. Just to return to trek bikes in lake groove.
Jay Gerber (J)
I found John and Trevor to be very helpful with the purchase and assembly of my bike and bike carrier. I had an issue with the carrier and John came to my house to help me out. The service is absolutely superb.
Stefan
I couldn’t be happier with my recent experience! The sales representative was incredibly knowledgeable and took the time to thoroughly explain the products, ensuring I found exactly what I needed. Their expertise made the entire process smooth and stress-free. The products themselves are top-notch, high-quality, and have exceeded my expectations. I highly recommend this company for their excellent customer service and outstanding products. Thank you for such a great experience!
Jerry Parker
Trevor was super friendly, knowledgeable and helpful. The entire experience was a pleasure. I’m very happy with my new bike after only riding it a couple miles when I got it home. Can’t wait for the warmer weather so I can get out there and ride it more.
Ryan Eve
Helped me pick the perfect bike for my son's birthday gift. Held it at the store for me for a few weeks because it was a surprise. Very friendly staff.