RenoFi was surprisingly great to deal with - especially after a few false starts and lots of wasted time dealing with other vendors. RenoFi was very supportive during the application process, fair, clear and upfront in their pricing, and followed up exactly how they said they would at every step in the process. I had a few different points of contact over time, but when I wrote (and copied all in my replies) someone would get back to me in a timely manner. I would recommend RenoFi to anyone looking for a loan in my situation (mid-renovation, second mortgage loan).