Working with Derron Pocci on my loan was a fantastic experience. He was incredibly responsive and efficient, and I always felt comfortable asking questions. His clear, professional communication made a huge difference. He explained every step of the process in detail, so I always knew what was happening. I also appreciated the secure online portal for uploading sensitive documents, which made me feel confident that my information was being handled safely. Overall, Derron made the entire loan process smooth and stress-free. I highly recommend him to anyone who wants a knowledgeable and trustworthy loan officer.