4.7 rating out of 578 reviews

User profile - Brett Peterson.
Brett Peterson
Helped me get a home equity loan for renovation where I was struggling to otherwise. Great experience, except I had to follow up with them several times to keep the ball rolling.
4 years ago
User profile - John Parrotte.
John Parrotte
To echo another reviewer, this is a unique loan product, and potentially a 6 out of 5 (yes, you read that correctly). It’s a HELOC based on the your after renovation value but is granted before the work starts. You receive all of the funds yourself as the customer. We just recently received the funding for the loan and work will start as soon as permits are approved, and we are thankful we didn’t have to refinance and go through the regular process of a normal lender managing the payouts. The only slight negative, and the reason for the current 4 stars instead of 5, and in agreement with a previous reviewer, this process took quite a bit longer than advertised. This is likely partially due to COVID-related market conditions. We basically had to go through what seems like a full underwriting process first with RenoFi, and then you get transferred to the actual bank who then runs another full underwriting process. While this is of course covering their risk and is understandable, the pre-process advertising promotes a much quicker turnaround. If RenoFi were clearer about the expectations then I don’t think customers would be hesitant to use this product, because so far it is great. Otherwise, RenoFi reps have been very responsive to questions. As of now I can recommend RenoFi and hope the entire build process goes smoothly (which RenoFi themselves have nothing to do with). Supposedly, when work is completed, RenoFi will send an appraiser again to overview the final product. We will see how that goes and I will possibly readjust the 4-star review (up or down) based on that experience. So far, RenoFi has delivered on what they advertise!
4 years ago
User profile - Ryan Johnston.
Ryan Johnston
I find it hard to rate this business because it's wonderful product was invaluable to my renovation success. There's simply nothing really like this product on the market and that's why it's rating is so high in my opinion. The other coin, this process took wayy longer than I anticipated. I was told upfront that it was going to take 45 days from the start. It wound up taking around 9 weeks (63 days) and while that might only seem like 18 days, that 18 days was crucial. It adjusted my entire renovation plan, schedule and it also messed with my contractor's schedule. I was paying for a renovation out of pocket because I planned on receiving money that I didn't receive. Communication was lacking and there was never a sense of urgency or transparency in the whole process. So bottom line, while the product itself is unique and wonderful, the execution needs dire work. I will need a similar product in the future and I really hope they fix their process or I'll be taking my business elsewhere.
4 years ago
User profile - Melissa Embry.
Melissa Embry
Working with Rich and the RenoFi team was great. Rich was knowledgeable, friendly, communicated the product and knew our area so was helpful in the process. Thanks for your help RenoFi.
4 years ago
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