Still in progress and disappointed that it is taking so long. I have been working with Renofi for over six months now. Slow communication and dropped follow-up has made the process more difficult than it should be. They have a great product, so I hope they can fix this. There have been countless excruciatingly slow response patterns. The latest is a lack of follow-up on final submission of documents for closing. We received conditional approval over two weeks ago and immediately submitted all required documents. We were expecting a swift follow up with confirmation and closing schedule. Instead we have written 5 follow up emails and still not received a clear update. We are hopeful this process will be resolved soon and we can update our review accordingly. Everyone at Renofi is kind and helpful but if they can’t close a loan or communicate about it they are not delivering. Since they are not responding to repeated emails and don’t answer phones — I am hopefully they will respond to this and I can update with a happy resolution. Until then I recommend proceeding with caution. Update: we were eventually able to get this closed and everything has worked out fine. It was a lot harder than it should have been but eventually we got the help we needed. Updating from 2-3 stars.