4.7 rating out of 677 reviews

User profile - Jennifer Jiggetts.
Jennifer Jiggetts
The agent I worked with was very slow to get back to me. We wasted weeks waiting for a response from Renofi. Huge waste of time. We were told by renofi that we were approved for 200k. So we started some work knowing the bank process would take some time. The bank ended up no approving us for the loan. What a waste of time. Would not recommend Renofi
3 years ago
User profile - Anthony Zupancic.
Anthony Zupancic
I was intrigued by Renofi's offer - at the possibility of skipping personal loans that I would pay off with a home equity loan after completion of a substantial home renovation - and just taking out a second lien based on the finished project's value. However, after 1 month of working to complete it, I am pulling the plug on this financing option. Renofi was slow and often difficult to communicate with. Once they connected me with the credit union actually lending the money, nothing done with Renofi seemed to transfer or make the process quicker. In fact, because I thought the bank had statements and information I had previously uploaded to Renofi, there was a lot of miscommunication and delays. Beyond the time this was adding to my project timeline, it made me very weary of the additional headache the bank and/or Renofi would cause during the project - as they have to release project funds via draws and require progress updates. I hadn't planned to fund the project this way, but stumbling upon Renofi, I thought the package was appealing enough to pivot. I'm sorry I did. Going to fund it more traditionally and without all the headache and red tape. My wife supports. She notes "a renovation is hard enough on a marriage, we can't involve someone else!" In this case it would be a bank that hasn't felt particularly competent and Renofi which felt completely pointless and incompetent. We must choose our partners wisely so I am choosing neither of them. The credit union probably shouldn't have chosen Renofi. If you are reading this, I don't doubt that Renofi may be an attractive or even better option on paper for you and your project. But be warned that you may, like me, be setting yourself up for delays, paperwork, costs (you appraise your house out of pocket before you even get to talking to the bank), and ultimately the feeling that perhaps it wasn't worth it after all. It's not like the rate is any better than a personal loan anyway; it was just a larger loan.
a month ago
User profile - Graham Fetyko.
Graham Fetyko
We were trying to get an HELOC, poor communication from the start. Originally told a lower rate than it was increased almost 1% . When I asked about it they didn’t have a reason for the increase. The rate was well over what other banks are offering.
2 months ago
User profile - Jeff Helman.
Jeff Helman
WORSE THAN USELESS. Zero integrity. We wasted a year of our lives with them. They told us (and our builder) what we wanted to hear, starting with claiming that they have a "special" appraisal process that factors in the post-renovation value. They literally claimed "The appraisal will not be an issue." Complete fabrication. Neither they (or any other loan broker of lender) have any control over the appraisal process. Yes, we should have checked this out before wasting a year of our lives, but we bought the lie hook, line and sinker. As many have noted on Reddit, RenoFi takes forever--as in WEEKS--to communicate actionable status. They obviously have ZERO IDEA how to operate a loan brokerage business. Any doubts we had about this evaporated when we dealt with 1) A real loan broker and (separately) directly with a credit union. Both had loan documents to sign within a couple of weeks. We (naively) stuck with RenoFi so long because we believe in their "unique" concept of vetting the project and contractors in order for lenders to loan more than their normal loan-to-value (LTV) limits. • Great idea, but execution is everything. All hat; no cattle. If you value your time, avoid these clowns.
3 months ago
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