4.9 rating out of 351 reviews
Kirk Brown (Kurt)
Didn't have to leave the bicycle for tire repair. Fixed it right away in about 20 minutes
Patricia Ballengee
All questions were answered by knowledgeable people. There was no pressure to purchase. I was allowed to test ride any bicycle I wanted. I like that have different size bicycles for all different heights. Would absolutely purchase from the Newport News store again. I had an enjoyable experience!
J. Martin
Looking for a bike visit this store. Outstanding quality and price. Professional customer service very knowledgeable and polite staff. Jennifer and Chris will take the time and walk you through the process.
David Etwaroo
There is an individual named Chris Scales who sold me the bike. Chris was very knowledgeable, professional, patient, and helpful during the process leading to the transaction. I could tell right away that these people at Trek did not just want to sell me a bicycle, they wanted to sell me the bicycle that would suit me and my purpose for riding. Chris went to great lengths to ensure that I was getting the right bike. Thanks Trek!
Julia Gardner
They did a great job servicing our 2 bikes. Very knowledgeable and friendly staff.
Philip Goodwin
Trek NN works and performs all the maintenance on all 4 of my bikes...always a great job by them!
AustinXonXfire
Not that the business is insanely large, but upon walking in I was greeted immediately from across the room and the employee stepped out from behind the counter and walked up to me to assist me. She found everything I was looking for and gave me prices and information about it all.
They laid out their shop very well and everything is very well organized.
James Palmer
Very informative and easy going, with every question I needed info on. Great service.
Bill Henderson
Been dealing with Newport News team for years and they are always friendly and have everything I need
Michael Brown
The courteous and knowledgeable service has always been great. The dual sport bikes I got are solid, comfortable and great bikes. Thank you.