4.8
rating out of  129  reviews
121
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4
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3
User profile - Suif Chő.
Suif Chő
Had a great experience with Nic and the service crew. Friendly, helpful, and responsive. Solved my issue. Recommended
a year ago
User profile - Max Lim.
Max Lim
I’m very pleased with my Trek Speed Concept purchased from Trek CBD. The entire experience was excellent—from the friendly and knowledgeable staff to the smooth purchase process. The team took the time to ensure everything was set up properly and answered all my questions with patience. The bike itself has been outstanding—fast, responsive, and a joy to ride. You can really feel the quality and performance in every ride. What truly stood out was the exceptional follow-up from the store manager, Darren. He went above and beyond to check in after the purchase, making sure everything was perfectly set up and that I was happy with the bike. That level of after-sales service really made a difference and shows genuine care for customers. Overall, I’m very happy with both the product and the service. Highly recommended!
6 days ago
User profile - JC P.
JC P
Broke my bike day before a race and the team here, Jap and Darren did a fantastic job fixing it in a rush! Thanks guys (oh and the bike shop itself is worth a visit!)
a week ago
User profile - Derek Chua.
Derek Chua
Came in with a bike issue and Jap sorted it out in a jiffy. Grateful for the complimentary adjustment and quick fix!
a week ago
User profile - Severin.
Severin
Jap is an amazing Mechanic and also a great person! Best store in town!
a week ago
User profile - Ondrej Tokár.
Ondrej Tokár
Amazing service. We came in with a stroller and a flat tire and the guy just fixed it for free. Thank you!
a week ago
User profile - Louydawn.
Louydawn
파는 자전거도 굉장히 많고 직원분들이 다 친절하십니다. 구경만 하고 나온게 아쉬워요
a month ago
User profile - Carsten Grüttner.
Carsten Grüttner
Great bicycle shop in Singapur
a month ago
User profile - James Li.
James Li
Very friendly and helpful staffs when I needed to fix my bike stuffs
a month ago
User profile - jorgen lund.
jorgen lund
Great service. Came with a flat tire and they made it on the spot and even took of the other wheel as well and gave it new under-layer support, under the tire, to protect better and avoid similar damage in the future. All done while waiting and paid only for one of the wheels. Thank you TREK for living up to the standard of your great brand.
a month ago
User profile - Zhi Zhan Lo.
Zhi Zhan Lo
Great service from Jap and Darren. Very recommended.
a month ago
User profile - L J.
L J
I had a great experience with Jap, Darren, and Adam. They are incredibly professional and clearly have deep expertise across a wide variety of bike brands. They managed to fix my bike with a very short turnaround time without sacrificing quality. If you're looking for knowledgeable technicians who get the job done right and fast, I highly recommend them!
a month ago
User profile - Edward Loke.
Edward Loke
Awesomest bike shop in CBD! Thank you very for your help with my bike Japeth! Speedy replies and a full product suite of parts and bikes. Super friendly staff here too, great place to hang out and de-stress after work with fellow cyclists.
a month ago
User profile - Gabriel Lazaro.
Gabriel Lazaro
Excellent support from Adam and Jap. 5/5
a month ago
User profile - FloopyFlip.
FloopyFlip
Amazing service from Arfan. Came in to try out trek bikes for the first time and he took the time to explain to me the kind of bike that will suit my needs.
2 months ago
User profile - Ricardo Romero.
Ricardo Romero
You save my trip!’n thank you!!!
2 months ago
User profile - Foo Yi cheng.
Foo Yi cheng
Fast and good service! would recommend!
2 months ago
User profile - Lily Grant.
Lily Grant
Great service, really friendly and efficient would highly recommend! Thank you Jap and Darren :)
2 months ago
User profile - Timmy oh.
Timmy oh
This shop is open to everyone, even if you didn't purchase your bike from Trek. The service quality of the Trek mechanic team is outstanding, and they are incredibly professional. I recently visited due to an issue with my crank arm bolts that other shops couldn't fix, and they solved it perfectly. While the service fees aren't the cheapest, I am more than happy to pay for such reliable and prompt results. Thank you for the excellent work.
2 months ago
User profile - Rohan Pai.
Rohan Pai
Amazing service as always
2 months ago
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