Okkar KoKo
It was a great experience for me. Atmosphere is calm and collected. Staff will give recommendations and advice if you seek help from them. You can try out to have a feel of the bikes out of the shop. I recommend this place.
Kingsley Chen
Very good experience since my purchase of a Trek bike. I like their friendliness and service.
Amanda Tan
Had issues with my bike on Christmas Day and couldn’t continue with the ride midway . Luckily Trek was open and the mechanic Jap patiently helped to resolve the issue and also helped to check if there were any other problems with the bike. Very efficient, professional and good service. Location in CBD area is convenient too. Highly recommended!
KM P.
Great service from Jap, Darren and Farhan they helped me pick a bicycle for my needs
Kent Teong
Went to get my bike serviced for my race! Jap attended to me and his work is meticulous! Always feel extra safe after his magic touch :)
Thanks bro!
Aldric Tan
Enjoy every visit to Trek CBD the central location is convenient for me and the staff are welcoming and friendly especially Japheth. He is very meticulous and takes good care of my bikes.
Cayden
Amazing retail staff & mechanics, Japheth, Arfan, Aru and store manager Darren at Trek CBD store, they are knowledgeable about their products and helped me choose new bike cleaning products from their wide range.
Harjuna Sujonoh
Jap has always been my go-to for bike maintenance. His meticulous work and dedication are outstanding — the level of detail he puts into every service gives me complete peace of mind whenever my bike is with him.
He’s honest about what truly needs to be replaced and always provides clear, practical recommendations.
Most importantly, there’s trust. When you have a mechanic you can rely on, you know your bike is in good hands, and you can ride without worrying about unexpected issues. Jap gives you exactly that — confidence and trouble-free rides.
Eric Phay
I was having issue with my Madone Gen6 front mount and throughout the whole process from stepping into and out the shop, YJ had been very engaging and helpful by:
- patiently listening to me to describe the issue even though it’s on a small inexpensive component
- focus on proposing various options to address the issue
- thorough in executing the final solution by checking-in regularly if the mounts are at my preferred angle
5 stars for YJ!
Gao Tuo
Uncle Harham is very kind
Shawn Lee
Good vibes, attentive crew, excellent service, and good opening hours! Special shoutout to my favourite crew Farhan who is highly skilled, friendly, and patient!
Yang Jin
Thank you Farhan for showing us around the space today!
JH H
Farhan gives excelleft service and advice that is tailored to every individual needs
Nur Shakila
My husband and I recently decided to embark on a "fresh start" journey together, and the first step was getting new bikes. We chose Trek Bikes, and we couldn't be happier with our decision—not just with the quality of the bikes, but with the truly exceptional service we received.
We originally intended to buy just one bike, but thanks to the fantastic guidance and knowledge provided by Aru, we ended up buying two pairs! Aru was absolutely brilliant. He listened intently to what we needed, understood that we were beginners looking for reliable equipment, and took the time to explain the differences between models without ever making us feel rushed or pressured. Aru helped us both find bikes that were perfectly fitted and suited to our individual comfort and riding goals.
The entire process was smooth, informative, and genuinely enjoyable. Aru’s enthusiasm and expertise transformed what could have been a confusing shopping trip into an exciting milestone. Thank you Aru & Farhan for helping us kick off our new chapter with two perfect rides! Highly recommend this location to anyone, whether you're a seasoned rider or a brand-new cyclist like us.
Jannik
Great Experience at the Trek Store CBD!
From testing the bike to picking it up the very next day, the whole process was smooth and enjoyable!
All my questions were answered professionally, and the team guided me in choosing the right accessories—and even installed them on the spot.
Special thanks to Darren and Yap for their excellent service and the unexpected early Black Friday discount! Truly appreciated.
Highly recommend this store for anyone looking for a new bike or quality service.
Nuratikah MB
Farhan was super friendly and patient with us. We came with our kids and they were hype to get new bike, thankful for his service. Thank you so much!
Py Skuares
Friendly service by Jap! Will drop by again!
Anvita Agarwal
Had the most amazing time buying my supplements here and the team is so kind! Nic, Farhan, and Jap
raktim ray
Excellent showroom with all the essentials and accessories. Jep and Farhan were really helpful with finding what I needed and going out of their way to point out where I might find stuff that they didn’t carry. If you are in the CBD this is well worth a visit
Alden
Friendly staff in the shop everyday! (Even though all are constantly busy haha ) thanks to Farhan and Aru for the repairs and servicing
