My experiences at Trek Bicycle Albuquerque are consistently positive. Someone always addresses you inquiring if you need assistance and they direct you accordingly. The staff typically approach you a few minutes after they've directed you and ask if you have questions about anything (or not, if you are just looking). They are typically very good at checking back. Anyone I have spoken with over the years is friendly and informative. They also have great sales....I always find something that I want/need: helmet, electrolyte drink powder, gloves, arm/leg sleeves or warmers, etc. that I can't pass up at that price!