Marine Phoenix
Fabulous service from the Trek Poole team !
I had a great test ride on the Madone SL6. A real gem for any passionate cyclist.
Guys have been very welcoming, helpful and cheering !
Thank you !
josh vaughan
The staff are so friendly, and knowledgeable. They were able to sort me out with a new wheel when mine got stolen. Then when I had issues with the brakes I took it back in and they fixed it in no time. Amazing service
Tony Williams
Such a great shop with a great bunch of guys
Jay Dobson
Shop and staff, were all excellent, what more could you ask for. Definitely will return.
andy Burridge
Fab service from start to finish. Have a bike that I absolutely love. Took it on is first trip on Saturday and the gears were slightly out of line so on the way home I popped in to trek and they sorted it there and then with no fuss. I judge company's on there aftercare, and this was A for me.
Phil MacCormack
Great staff who are knowledgeable and friendly
Dave Jones
Ordered online, there was a stock issue but they called immediately and resolved the problem. Great comms and service. Highly recommend.
Julian smith
Great service advice and sales
Pieter Jansen
We are from the Netherlands and travelling in the UK by bycicle. We had a small problem with one of our bikes. Trek Bycycle Poole immediately solved our problem in just a couple of minuten at no charge. Excellent service! Thank you very much!
tim ramsell
Good service and a great product. The guys were very friendly and helpful and knowledgeable.
Jack Wise
Absolutely amazing service from the trek team super happy with new bike professional helpful what more do you need thanks team trek
Andrew Evans
Staff realy helpful and knowledgeable
Christine Rowley
Staff are super helpful, professional and friendly. Ordered a TT bike and delighted. Special thanks to Alex for preparing my bike
Pete Abbotson
I haven’t purchased a bike from here, I have however used the shop to test ride a couple of bikes for free, the process was easy and I didn’t feel pressured in to buying anything. The staff are knowledgeable and helpful.
When I did end up buying a bike (not a Trek) I was struggling to seat my tubeless tyres, they didn’t have the pump I needed in stock but they told me to bring them in and they inflated the tyres and seated the bead using their compressor. I can’t fault this shop, and when I’m due my next bike I will definitely consider purchasing from here!
Stephen Ramsden
Great, well informed and friendly staff. Bike comes back feeling like new after going in for a service. Well worth the money.
DERRICK THORRINGTON
Great customer service from knowledgeable staff
Linda Walsh
Friendly helpful excellent customer service.
Finn Payne
Nicest guys ever super helpful and really supportive.
Wojtek Kudyba
Very nice place, staff very help full and knowledgeable i recommended this place is my favourite
Wooden Gate Makers (Wooden Gate Makers)
Great service from the staff in Poole Branch. Friendly atmosphere and warm welcome. Not only was I able to test ride the bikes but they looked at everything in great detail with me to ensure I got the perfect size and experience. Cheers Phil
